Sounds of Serenity: Understanding the Relationship Between Guestroom Noise Levels and Guest Valuations of Tranquility in Hotel Stays

IF 5.7 3区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

International Journal of Tourism Research Pub Date : 2025-09-30 DOI:10.1002/jtr.70126

Howook “Sean” Chang, Chang Huh, Myong Jae Lee, Jeonghee Noh

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Abstract

This study aimed to address the concerns by examining noise fluctuations in hotel guestrooms, reporting overall noise levels, and evaluating the value guests place on in-room noise control. In Study 1, noise variations were measured in guestrooms from three distinct hotel locations while occupants engaged in typical nighttime activities such as sleeping and walking. Field measurements revealed average noise levels (L_eq over 10 h) ranging from 32.5 dB(A) in suburban hotels to 36.6 dB(A) in urban areas, and 42 dB(A) near interstate highways. Study 2 complemented these findings that examined hotel guests' willingness to pay for a fully noise-controlled room. The results indicated that age was correlated with noise perception, and that Noise Avoiders and Dodgers were significantly more likely than Takers to pay a 10% premium for noise-controlled accommodation. These findings highlight a market opportunity for hotel managers to implement a premium pricing strategy based on noise controls.

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宁静之声：了解客房噪音水平与客人在酒店住宿中对宁静的评价之间的关系

本研究旨在通过检查酒店客房的噪音波动，报告整体噪音水平，以及评估客人对客房噪音控制的价值来解决这些问题。在研究1中，测量了三个不同酒店位置的客房的噪音变化，而居住者从事典型的夜间活动，如睡觉和散步。现场测量显示，郊区酒店的平均噪音水平（10小时内的Leq）为32.5 dB(A)，城市地区为36.6 dB(A)，州际公路附近为42 dB(A)。研究2补充了这些发现，调查了酒店客人愿意为完全控制噪音的房间付费。结果表明，年龄与噪音感知有关，而避免噪音者和躲避噪音者比接受噪音者更有可能为噪音控制的住宿支付10%的额外费用。这些发现突出了酒店经理实施基于噪音控制的溢价定价策略的市场机会。

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来源期刊

International Journal of Tourism Research HOSPITALITY, LEISURE, SPORT & TOURISM-

CiteScore

9.00

自引率

4.30%

发文量

期刊介绍： International Journal of Tourism Research promotes and enhances research developments in the field of tourism. The journal provides an international platform for debate and dissemination of research findings whilst also facilitating the discussion of new research areas and techniques. IJTR continues to add a vibrant and exciting channel for those interested in tourism and hospitality research developments. The scope of the journal is international and welcomes research that makes original contributions to theories and methodologies. It continues to publish high quality research papers in any area of tourism, including empirical papers on tourism issues. The journal welcomes submissions based upon both primary research and reviews including papers in areas that may not directly be tourism based but concern a topic that is of interest to researchers in the field of tourism, such as economics, marketing, sociology and statistics. All papers are subject to strict double-blind (or triple-blind) peer review by the international research community.