Business travel stress and the moderating effect of corporate aircraft utilization on employee Well-Being: Business aviation from a stakeholder perspective

Abstract

This study investigates how access to corporate aircraft moderates the relationship between business travel stress and employee well-being. Using the Job-Demands-Resources and Person-Environment Fit models, this research reveals that business travel stress relates to time pressure, travel environment, and work-family conflict, which affect physical, psychological, and social well-being. However, corporate aircraft use restores control, relieves stress, and reduces fatigue, emotional exhaustion, and work-family conflict. Additionally, it offers positive travel experiences that enhance employee energy, engagement, and job satisfaction. This study addresses a research gap by being the first to explore business travel stress and well-being in corporate aircraft operations, expanding the Job-Demands-Resources model. These findings provide a foundation for future research to further investigate the nuanced relationship between business travel stress and employee well-being. Organizations can benefit from the findings by redefining their business case for corporate aircraft, prioritizing stakeholder well-being as a primary source of return on investment.