Visitas virtuales en pediatría: experiencias, preferencias y expectativas de pacientes y cuidadores

IF 2.1 4区 医学 Q2 PEDIATRICS
Miren Ibarzabal Arregi , Tregony Simoneau , Jonathan M. Gaffin , María Gimeno Castillo , Isabel Castro Garrido , Claudia María Chaverri Reparaz , Laura Moreno-Galarraga
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Abstract

Introduction

Virtual visits (VVs) were used during the pandemic as an alternative to face-to-face visits. Following this experience, the implementation of this type of telemedicine in pediatric care may offer clear advantages and benefits, but it is important to understand the perspectives of both patients and caregivers.

Material and methods

Cross-sectional descriptive with data collection through an online questionnaire distributed via QR code and hosted on REDCap completed anonymously by parents/legal guardians and adolescents (n = 426). We obtained data on sociodemographic characteristics, previous experience with telemedicine and the perceived usefulness of VVs from 316 caregivers and 110 adolescents. We analyzed the associations with demographic variables and performed comparative analyses.

Results

Both groups considered VVs a useful alternative, particularly when it came to primary care and hospital-based follow-up. Caregivers highlighted saving time (53%) and reducing school absenteeism (40%) as the main advantages, whereas adolescents emphasized reducing the environmental impact associated with the visit (48%). The ideal duration was estimated at 5 to15 minutes, and more than 95% agreed that VVs should be offered as a voluntary option. We found a higher level of acceptance among caregivers who were younger, with higher educational attainment, who did not have a private vehicle or who had greater difficulty accessing the hospital. The main concern did not involve data breaches or aspects related to confidentiality (10%), but the possibility of missing the call and therefore the appointment (33%).

Conclusions

Both patients and caregivers support the integration of VVs in pediatric care, provided they remain a voluntary and complementary alternative to in-person care. Future programs should consider user preferences, suggestions and the actual barriers they perceive.

Abstract Image

儿科虚拟访问:患者和护理人员的经验、偏好和期望
在大流行期间,使用虚拟访问作为面对面访问的替代方法。根据这一经验,在儿科护理中实施这种类型的远程医疗可能会提供明显的优势和好处,但重要的是要了解患者和护理人员的观点。材料和方法横断面描述性数据收集,通过REDCap上的在线问卷(n = 426),问卷通过二维码分发,由父母/法定监护人和青少年匿名填写。我们从316名护理人员和110名青少年中获得了社会人口学特征、远程医疗的既往经验和视频视频的感知有用性的数据。我们分析了与人口统计学变量的关系,并进行了比较分析。结果两组人都认为VVs是一种有用的选择,特别是在初级保健和医院随访方面。照顾者强调节省时间(53%)和减少缺勤(40%)是主要优势,而青少年强调减少与访问相关的环境影响(48%)。理想的持续时间估计为5到15分钟,超过95%的人同意视频视频应该作为一种自愿选择。我们发现,更年轻、受教育程度更高、没有私家车或去医院更困难的护理人员接受度更高。主要的担忧不涉及数据泄露或与保密相关的方面(10%),而是可能错过电话,因此错过约会(33%)。结论:患者和护理人员都支持在儿科护理中整合虚拟诊所,前提是它们仍然是面对面护理的自愿和补充选择。未来的程序应该考虑用户的偏好、建议和他们感知到的实际障碍。
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来源期刊
Anales de pediatria
Anales de pediatria 医学-小儿科
CiteScore
2.10
自引率
4.80%
发文量
155
审稿时长
44 days
期刊介绍: La Asociación Española de Pediatría tiene como uno de sus objetivos principales la difusión de información científica rigurosa y actualizada sobre las distintas áreas de la pediatría. Anales de Pediatría es el Órgano de Expresión Científica de la Asociación y constituye el vehículo a través del cual se comunican los asociados. Publica trabajos originales sobre investigación clínica en pediatría procedentes de España y países latinoamericanos, así como artículos de revisión elaborados por los mejores profesionales de cada especialidad, las comunicaciones del congreso anual y los libros de actas de la Asociación, y guías de actuación elaboradas por las diferentes Sociedades/Secciones Especializadas integradas en la Asociación Española de Pediatría.
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