What matters in end-of-life communication with nursing staff: an interview study among older people and their family caregivers.

IF 3.9 2区 医学 Q1 NURSING
Fran B A L Peerboom, Jolanda H H M Friesen-Storms, Jenny T van der Steen, Daisy J A Janssen, Judith M M Meijers
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引用次数: 0

Abstract

Background: End-of-life communication as part of advance care planning (ACP) aims to support older people to reflect on their values, needs, and wishes regarding the end of life. Previous studies have provided an understanding of the important aspects ("fundamentals") of end-of-life conversations with older people from the perspective of nursing staff. Developing further understanding of the experiences and needs of older people and their family caregivers will help identify gaps in communication, guide nursing staff in providing successful ACP, and ultimately enhance person-centered care. We aimed to explore the experiences of older people and their family caregivers in home, nursing home and hospital settings regarding the fundamentals of end-of-life communication as part of ACP by nursing staff.

Methods: Semi-structured interviews were performed with older people and their family caregivers about their experiences, opinions, and preferences before, during, and after recent formal end-of-life conversations. Data were analyzed thematically.

Results: Eight older people and four of their family caregivers participated in three dyadic and six individual interviews between June 2023 and May 2024. Overall, participants felt it was difficult to describe and evaluate their experiences with the end-of-life conversations because they initially had no specific expectations about end-of-life conversations and approached them with an open mind. Three overall themes were composed comprising 11 fundamentals of end-of-life communication: "Navigating conversational phases: probing and reflecting" (e.g., readiness), "Fostering recognition and relational safety: acknowledging the older person" (e.g., feeling at ease, feeling seen while nursing staff attune to the older person, feeling a human connection), and "Engaging with family caregivers: valuing their role and well-being" (e.g., considering their well-being).

Conclusion: Older people and their family caregivers prioritize feeling comfortable in natural and humane end-of-life conversations. They want to be seen, heard, and acknowledged as individuals with backgrounds, values, and needs, not just as patients with a disease. Nursing staff should be aware of the expectations of an older person and family caregiver in end-of-life communication and adjust their approach accordingly. The results of this study can help in developing effective strategies to ensure that end-of-life communication is tailored to the unique needs of older people and their family caregivers, fostering an informed approach.

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Abstract Image

在与护理人员的临终沟通中,重要的是什么:一项对老年人及其家庭照顾者的访谈研究。
背景:临终沟通作为预先护理计划(ACP)的一部分,旨在帮助老年人反思他们关于生命终结的价值观、需求和愿望。以前的研究已经从护理人员的角度提供了对与老年人临终对话的重要方面(“基础”)的理解。进一步了解老年人及其家庭照顾者的经历和需求,将有助于发现沟通方面的差距,指导护理人员提供成功的ACP,并最终加强以人为本的护理。我们的目的是探索老年人和他们的家庭护理者在家庭、养老院和医院环境中的经验,关于临终沟通的基本原则,作为护理人员ACP的一部分。方法:在最近正式的临终谈话之前、期间和之后,对老年人及其家庭照顾者进行了半结构化访谈,了解他们的经历、意见和偏好。数据按主题进行分析。结果:在2023年6月至2024年5月期间,8名老年人和4名家庭照顾者参加了3次集体访谈和6次个人访谈。总的来说,参与者觉得很难描述和评估他们在临终对话中的经历,因为他们最初对临终对话没有具体的期望,并以开放的心态对待它们。三个总体主题由11个临终沟通的基本原则组成:“引导对话阶段:探索和反思”(例如,准备就绪),“促进认可和关系安全:承认老年人”(例如,感到轻松,在护理人员与老年人协调时感到被看到,感受到人与人之间的联系),以及“与家庭照顾者接触:重视他们的角色和福祉”(例如,考虑他们的福祉)。结论:老年人和他们的家庭照顾者优先考虑在自然和人道的临终谈话中感到舒适。他们希望被视为具有不同背景、价值观和需求的个体,而不仅仅是疾病患者,得到关注、倾听和认可。护理人员应该意识到老年人和家庭照顾者在临终沟通中的期望,并相应地调整他们的方法。这项研究的结果可以帮助制定有效的策略,以确保临终沟通是根据老年人及其家庭照顾者的独特需求量身定制的,培养一种知情的方法。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
BMC Nursing
BMC Nursing Nursing-General Nursing
CiteScore
3.90
自引率
6.20%
发文量
317
审稿时长
30 weeks
期刊介绍: BMC Nursing is an open access, peer-reviewed journal that considers articles on all aspects of nursing research, training, education and practice.
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