Who Meets the Emotional Support Needs of Home Healthcare Workers? Characterizing Help-Seeking Practices and Preferences in the Workplace.

IF 2 3区 医学 Q2 GERONTOLOGY
Nicole A Moreira, Sonia Nizzer, Sandra M McKay, D Linn Holness, Emily C King
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引用次数: 0

Abstract

Home healthcare workers (HHCWs) experience high levels of occupational stress, yet their help-seeking practices and preferences for emotional support in the workplace are not well understood. This study was conducted in November and December 2021 at one large home care organization, using a cross-sectional web-based survey to report HHCWs' (n = 249; 118 personal support workers, 44 nurses, and 87 rehabilitation providers) current and preferred sources of emotional support at work and perceived barriers. All groups relied heavily on supervisors and expressed comfort sharing with their peers. Respondents reported reluctance to burden others with emotional sharing, not having enough time to seek or use resources, and a desire for more connection with leaders and peers. To meet the emotional support needs of this workforce, organizations can enhance training offered to key organizational leaders and leverage existing members of their workplace support network to provide stronger organization-based support, normalize help-seeking, and sustain a healthy workforce.

谁能满足家庭保健工作者的情感支持需求?工作场所寻求帮助行为和偏好的特征。
家庭护工面临高度的职业压力,但他们在工作场所寻求帮助的做法和情感支持的偏好尚不清楚。本研究于2021年11月和12月在一家大型家庭护理机构进行,采用基于网络的横断面调查来报告卫生保健工作者(n = 249; 118名个人支持工作者,44名护士和87名康复提供者)目前和首选的工作情感支持来源和感知障碍。所有小组都严重依赖上级,并表示愿意与同伴分享。受访者表示,他们不愿意让情感分享给他人带来负担,没有足够的时间去寻找或使用资源,并希望与领导和同事建立更多的联系。为了满足员工的情感支持需求,组织可以加强对关键组织领导者的培训,并利用其工作场所支持网络的现有成员提供更强大的基于组织的支持,使寻求帮助正常化,并维持健康的员工队伍。
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来源期刊
CiteScore
5.10
自引率
13.30%
发文量
202
期刊介绍: The Journal of Applied Gerontology (JAG) is the official journal of the Southern Gerontological Society. It features articles that focus on research applications intended to improve the quality of life of older persons or to enhance our understanding of age-related issues that will eventually lead to such outcomes. We construe application broadly and encourage contributions across a range of applications toward those foci, including interventions, methodology, policy, and theory. Manuscripts from all disciplines represented in gerontology are welcome. Because the circulation and intended audience of JAG is global, contributions from international authors are encouraged.
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