Organizational Greenwashing and Work Engagement: Evidence From the Hospitality Industry

IF 13.3 1区管理学 Q1 BUSINESS

Business Strategy and The Environment Pub Date : 2025-09-09 DOI:10.1002/bse.70163

Hong Zhu, Morgan X. Yang, Jia Chen, Yili Duan

{"title":"Organizational Greenwashing and Work Engagement: Evidence From the Hospitality Industry","authors":"Hong Zhu, Morgan X. Yang, Jia Chen, Yili Duan","doi":"10.1002/bse.70163","DOIUrl":null,"url":null,"abstract":"Current research on organizational greenwashing primarily focuses on its impact on customers, while its effects on employees—crucial internal stakeholders—remain underexplored. Drawing on Affective Event Theory, we investigate the relationship between organizational greenwashing and the work engagement of hospitality employees. Utilizing a 2‐week time‐lagged survey (Study 1, N = 324) and an online experiment (Study 2, N = 226), we provide corroborating evidence that greenwashing behaviors by hospitality firms lead to employees' contempt for the organization, which subsequently decreases their work engagement. Additionally, family motivation negatively moderates the relationship between contempt for the organization and work engagement, indicating that the negative impact of contempt on work engagement is attenuated when employees have a high level of family motivation. This research enhances the theoretical understanding of how organizational greenwashing affects employees' job‐related behaviors and offers practical implications for hospitality firms to prevent and manage greenwashing practices.","PeriodicalId":9518,"journal":{"name":"Business Strategy and The Environment","volume":"36 1","pages":""},"PeriodicalIF":13.3000,"publicationDate":"2025-09-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Business Strategy and The Environment","FirstCategoryId":"91","ListUrlMain":"https://doi.org/10.1002/bse.70163","RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"BUSINESS","Score":null,"Total":0}

引用次数: 0

Abstract

Current research on organizational greenwashing primarily focuses on its impact on customers, while its effects on employees—crucial internal stakeholders—remain underexplored. Drawing on Affective Event Theory, we investigate the relationship between organizational greenwashing and the work engagement of hospitality employees. Utilizing a 2‐week time‐lagged survey (Study 1, N = 324) and an online experiment (Study 2, N = 226), we provide corroborating evidence that greenwashing behaviors by hospitality firms lead to employees' contempt for the organization, which subsequently decreases their work engagement. Additionally, family motivation negatively moderates the relationship between contempt for the organization and work engagement, indicating that the negative impact of contempt on work engagement is attenuated when employees have a high level of family motivation. This research enhances the theoretical understanding of how organizational greenwashing affects employees' job‐related behaviors and offers practical implications for hospitality firms to prevent and manage greenwashing practices.

查看原文本刊更多论文

组织的绿色清洗和工作投入：来自酒店业的证据

目前关于组织“漂绿”的研究主要集中在其对客户的影响上，而对员工（关键的内部利益相关者）的影响仍未得到充分探讨。利用情感事件理论，我们研究了组织洗绿与酒店员工工作投入之间的关系。利用一项为期两周的滞后调查（研究1，N = 324）和一项在线实验（研究2，N = 226），我们提供了确凿的证据，证明酒店公司的“洗绿”行为会导致员工对组织的蔑视，从而降低他们的工作敬业度。此外，家庭动机负向调节组织蔑视与工作投入的关系，表明当员工具有高水平的家庭动机时，蔑视对工作投入的负面影响减弱。本研究增强了对组织“漂绿”如何影响员工工作相关行为的理论理解，并为酒店企业预防和管理“漂绿”行为提供了实践启示。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

求助全文

约1分钟内获得全文求助全文

来源期刊

Business Strategy and The Environment Multiple-

CiteScore

22.50

自引率

19.40%

发文量

336

期刊介绍： Business Strategy and the Environment (BSE) is a leading academic journal focused on business strategies for improving the natural environment. It publishes peer-reviewed research on various topics such as systems and standards, environmental performance, disclosure, eco-innovation, corporate environmental management tools, organizations and management, supply chains, circular economy, governance, green finance, industry sectors, and responses to climate change and other contemporary environmental issues. The journal aims to provide original contributions that enhance the understanding of sustainability in business. Its target audience includes academics, practitioners, business managers, and consultants. However, BSE does not accept papers on corporate social responsibility (CSR), as this topic is covered by its sibling journal Corporate Social Responsibility and Environmental Management. The journal is indexed in several databases and collections such as ABI/INFORM Collection, Agricultural & Environmental Science Database, BIOBASE, Emerald Management Reviews, GeoArchive, Environment Index, GEOBASE, INSPEC, Technology Collection, and Web of Science.