An Evaluation of Mental Health First Aid Officer Utilisation Across an International, Interdisciplinary Oncology Group.

Abstract

Introduction: Mental health is a critical component of overall well-being, yet healthcare professionals, particularly those in oncology, face unique stressors that increase their risk of compassion fatigue and burnout. Mental Health First Aid (MHFA) training equips non-mental health professionals with the skills to support individuals experiencing distress. Our international oncology organisation implemented MHFA training to foster mentally healthy workplaces. This study evaluated the utilisation of these MHFA officers (MHFAOs) over a 12-month period.

Methods: An anonymous online survey was conducted in July 2024, inviting 34 trained MHFAOs across 13 professional disciplines. The survey collected quantitative and qualitative data on MHFA training, utilisation and perceptions.

Results: A total of 21 survey responses (62%) were included for analysis. While most respondents had engaged in MHFA interactions, six reported no interactions in the past year. The majority of MHFAO reported the combined interactions totalled between 3 and 5 h, with some exceeding 10 h total in the past 12 months. While most respondents reported manageable MHFA workloads, key challenges identified in the qualitative data include a potential lack of awareness of the MHFA programme, unclear role definitions and responsibilities, and limited resources.

Conclusions: Utilisation of MHFA across Icon's international, interdisciplinary oncology service in Australia and New Zealand has been demonstrated. While most respondents reported manageable MHFA workloads, it was identified that challenges exist in programme awareness, role clarity, and resource allocation. Addressing these concerns through improved guidelines, ongoing training, and increased visibility of MHFAOs could enhance the programme's effectiveness and long-term sustainability.