L’expérience-déclic, entre affect et concept dans le développement de l’organisation : un exemple en clinique de l’activité

Abstract

This article explores the Vygotskian concept of “click-experience” to better characterize the psychological processes – both affective and cognitive – during Activity Clinic interventions, and more broadly in work clinic. In the course of dialogues designed to act on the quality of work, this kind of experience, when solicited by the intervention device, can support the development of thought and affects leading to an organizational transformation that allows to change work in time and space. After analyzing the implementation of a “click-experience” in the activity of the head of an operational department, the methods used in work clinics to obtain an organizational development are discussed. The results question the dynamic relationships between intellectual and affective processes linked to the development of power to act, and challenges in return the methods and aims of work clinic intervention.