{"title":"State of science: New frontiers in inclusive design and digital health intervention.","authors":"Emilene Zitkus, P John Clarkson, Yeda A Duarte","doi":"10.1080/00140139.2025.2548007","DOIUrl":null,"url":null,"abstract":"<p><p>Inclusive design has evolved as a design approach and a research topic in the last three decades. Despite its evolution, there are new frontiers to consider in the context of two phenomena: global ageing populations and the digital transition of services, particularly healthcare. This state-of-science paper presents challenges to be considered when taking an intersectional perspective and its impact on the development of digital health intervention (DHI). We present evidence highlighting how health inequalities can impact digital skills, affecting the use of DHI and potentially exacerbating existing health disparities. We offer a more nuanced understanding of ageing, considering multiple levels of disadvantage and its impact on people benefiting from DHI. We speculate on the future of digital interactions powered by artificial intelligence, which can guide the future development of inclusive design. We conclude by proposing a roadmap embracing a more intersectional inclusive design with routes for human factors research, practice, and policy.</p>","PeriodicalId":50503,"journal":{"name":"Ergonomics","volume":" ","pages":"1-18"},"PeriodicalIF":2.4000,"publicationDate":"2025-08-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Ergonomics","FirstCategoryId":"5","ListUrlMain":"https://doi.org/10.1080/00140139.2025.2548007","RegionNum":3,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"ENGINEERING, INDUSTRIAL","Score":null,"Total":0}
引用次数: 0
Abstract
Inclusive design has evolved as a design approach and a research topic in the last three decades. Despite its evolution, there are new frontiers to consider in the context of two phenomena: global ageing populations and the digital transition of services, particularly healthcare. This state-of-science paper presents challenges to be considered when taking an intersectional perspective and its impact on the development of digital health intervention (DHI). We present evidence highlighting how health inequalities can impact digital skills, affecting the use of DHI and potentially exacerbating existing health disparities. We offer a more nuanced understanding of ageing, considering multiple levels of disadvantage and its impact on people benefiting from DHI. We speculate on the future of digital interactions powered by artificial intelligence, which can guide the future development of inclusive design. We conclude by proposing a roadmap embracing a more intersectional inclusive design with routes for human factors research, practice, and policy.
期刊介绍:
Ergonomics, also known as human factors, is the scientific discipline that seeks to understand and improve human interactions with products, equipment, environments and systems. Drawing upon human biology, psychology, engineering and design, Ergonomics aims to develop and apply knowledge and techniques to optimise system performance, whilst protecting the health, safety and well-being of individuals involved. The attention of ergonomics extends across work, leisure and other aspects of our daily lives.
The journal Ergonomics is an international refereed publication, with a 60 year tradition of disseminating high quality research. Original submissions, both theoretical and applied, are invited from across the subject, including physical, cognitive, organisational and environmental ergonomics. Papers reporting the findings of research from cognate disciplines are also welcome, where these contribute to understanding equipment, tasks, jobs, systems and environments and the corresponding needs, abilities and limitations of people.
All published research articles in this journal have undergone rigorous peer review, based on initial editor screening and anonymous refereeing by independent expert referees.