Stakeholder engagement: supporting innovation in aged care.

IF 1.1 4区 医学 Q2 HEALTH CARE SCIENCES & SERVICES
Carol Davy, Alice Windle, Gillian Harvey
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引用次数: 0

Abstract

Aim: This study aimed to understand stakeholder engagement in aged care by examining four key objectives: who was engaged, how they were engaged, the factors that supported their engagement, and the outcomes realized from the process.

Introduction: The aged care sector must innovate to meet increased service demand, staff shortages, insufficient funding, and rising client expectations. Effective innovation in this sector requires meaningful stakeholder engagement, yet the definitions and processes surrounding engagement are often ambiguous and criticized for being tokenistic.

Eligibility criteria: We conducted a descriptive secondary analysis of data from a scoping review that examined factors affecting the implementation of innovations in community and residential aged care settings.

Methods: Data were inductively coded based on the four key objectives. The findings were validated and interpreted in collaboration with a Research Advisory Group composed of aged care clients, staff, and sector representatives.

Results: The majority of studies engaged aged care staff, with limited involvement of clients, families, and the community. Approaches encouraging open communication and collaboration fostered stronger participation and relationships. Clear information, resources, and leadership support improved outcomes, enhanced staff capability, and built stakeholder trust.

Conclusions: Our study underscores the importance of meaningful stakeholder engagement in implementing innovations within the aged care sector. Expanding involvement to ensure clients, family members, and the wider community are involved could enhance outcomes. Adopting more interactive and inclusive approaches also fosters equitable participation, ensuring that diverse perspectives contribute to the success of these innovations.

Spanish abstract: http://links.lww.com/IJEBH/A387.

利益相关者参与:支持老年护理创新。
目的:本研究旨在了解利益相关者参与老年护理的四个关键目标:谁参与,他们如何参与,支持他们参与的因素,以及从过程中实现的结果。导言:养老行业必须创新,以满足不断增长的服务需求、人员短缺、资金不足和客户期望。该领域的有效创新需要有意义的利益相关者参与,然而围绕参与的定义和过程往往是模糊的,并被批评为象征性的。资格标准:我们对来自范围审查的数据进行了描述性的二次分析,该审查检查了影响社区和住宅老年护理机构实施创新的因素。方法:根据四个关键目标对数据进行归纳编码。由老年护理客户、员工和行业代表组成的研究咨询小组对调查结果进行了验证和解释。结果:大多数研究涉及老年护理人员,客户、家庭和社区的参与有限。鼓励开放沟通和合作的方法促进了更强的参与和关系。清晰的信息、资源和领导有助于改善成果、增强员工能力,并建立利益相关者的信任。结论:我们的研究强调了有意义的利益相关者参与在老年护理行业实施创新的重要性。扩大参与,以确保客户、家庭成员和更广泛的社区参与,可以提高结果。采取更具互动性和包容性的方法也促进公平参与,确保不同的观点有助于这些创新的成功。西班牙文摘要:http://links.lww.com/IJEBH/A387。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
CiteScore
3.20
自引率
13.00%
发文量
23
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