From family incivility to burnout among Chinese commercial aviation pilots: A moderated mediation role of psychological capital and happiness at work

IF 4.4 2区工程技术 Q2 BUSINESS

Research in Transportation Business and Management Pub Date : 2025-08-27 DOI:10.1016/j.rtbm.2025.101490

Xin Chen , Kei Wei Chia

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引用次数: 0

Abstract

Family incivility is a low-intensity, disrespectful behaviour among family members that violate norms of mutual respect. It affects individuals' mental health, thus posing a substantial threat to positive work outcomes and organisational performance. This study examines the influence of family incivility on airline transport pilots' burnout through the mediating role of happiness at work (HAW) and the moderating role of psychological capital (PsyCap). Cross-sectional survey data was collected from 274 pilots employed in China's main commercial airlines. The findings of partial least squares structural equation modelling show that family incivility directly influences HAW and burnout, with HAW partially mediating the relationship between family incivility and burnout. In addition, PsyCap was found to be a critical resource that indirectly impacts family incivility and burnout via HAW, as well as a moderator of the effect of family incivility on HAW. These findings have important implications for pilots' HAW, which, if appropriately addressed, can contribute to improving emotional stressors and alleviating burnout.

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从家庭不文明到职业倦怠：心理资本与工作幸福感的中介作用

家庭不文明是家庭成员之间违反相互尊重准则的低强度、不尊重的行为。它影响个人的心理健康，从而对积极的工作成果和组织绩效构成重大威胁。本研究通过工作幸福感（HAW）的中介作用和心理资本（PsyCap）的调节作用，探讨家庭不文明行为对航空运输飞行员职业倦怠的影响。横断面调查数据来自中国主要商业航空公司的274名飞行员。偏最小二乘结构方程模型的研究结果表明，家庭不文明行为直接影响家庭不文明行为和职业倦怠，家庭不文明行为在家庭不文明行为和职业倦怠之间起部分中介作用。此外，PsyCap是通过HAW间接影响家庭不文明行为和倦怠的重要资源，也是家庭不文明行为对HAW影响的调节因子。这些发现对飞行员的HAW具有重要的启示意义，如果处理得当，可以有助于改善情绪压力源和减轻倦怠。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Research in Transportation Business and Management Multiple-

CiteScore

7.10

自引率

8.30%

发文量

175

期刊介绍： Research in Transportation Business & Management (RTBM) will publish research on international aspects of transport management such as business strategy, communication, sustainability, finance, human resource management, law, logistics, marketing, franchising, privatisation and commercialisation. Research in Transportation Business & Management welcomes proposals for themed volumes from scholars in management, in relation to all modes of transport. Issues should be cross-disciplinary for one mode or single-disciplinary for all modes. We are keen to receive proposals that combine and integrate theories and concepts that are taken from or can be traced to origins in different disciplines or lessons learned from different modes and approaches to the topic. By facilitating the development of interdisciplinary or intermodal concepts, theories and ideas, and by synthesizing these for the journal''s audience, we seek to contribute to both scholarly advancement of knowledge and the state of managerial practice. Potential volume themes include: -Sustainability and Transportation Management- Transport Management and the Reduction of Transport''s Carbon Footprint- Marketing Transport/Branding Transportation- Benchmarking, Performance Measurement and Best Practices in Transport Operations- Franchising, Concessions and Alternate Governance Mechanisms for Transport Organisations- Logistics and the Integration of Transportation into Freight Supply Chains- Risk Management (or Asset Management or Transportation Finance or ...): Lessons from Multiple Modes- Engaging the Stakeholder in Transportation Governance- Reliability in the Freight Sector