The emotional mechanism of host-guest interaction impact tourist value co-creation behaviors: A perspective from affective events theory

IF 7.8 1区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM
Kun Wang , Xian Yu , Yan Yang , Fujia Tang
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引用次数: 0

Abstract

Tourist value co-creation remains a key focus in tourism studies. However, limited attention has been directed toward understanding the emotional mechanisms driving tourist value co-creation behaviors. The foundation of this research is the Affective Events Theory (AET), and it employs three experiments to explore how host-guest interaction influence tourist value co-creation behaviors within ethnic tourism. Findings indicated a significant effect of host-guest interaction strength on tourist value co-creation behaviors. Specifically, a higher level of host-guest interaction fosters more pronounced value co-creation behaviors compared to a lower level; place attachment and interactive attitude play the independent mediating and chain mediating roles. Moreover, tourists' psychological ownership positively moderated the independent and chain mediating roles of place attachment and interaction attitude, indicating that the stronger the tourist's psychological ownership, the greater the influence of host-guest interaction on value co-creation behaviors via these mediating paths. These insights contribute to fostering mutually beneficial outcomes for both hosts and visitors in the context of ethnic tourism destinations.
主客互动影响游客价值共同创造行为的情感机制:情感事件理论视角
旅游价值共同创造一直是旅游研究的热点。然而,对驱动旅游价值共同创造行为的情感机制的研究却很少。本研究以情感事件理论(AET)为基础,通过三个实验探讨了主客互动对民族旅游中游客价值共创行为的影响。研究发现,主客互动强度对旅游价值共同创造行为有显著影响。具体而言,与较低水平相比,较高水平的主客互动促进了更明显的价值共同创造行为;场所依恋和互动态度分别起独立和链式的中介作用。此外,游客的心理所有权正向调节了地方依恋和互动态度的独立和链式中介作用,表明游客的心理所有权越强,主客互动通过这些中介路径对价值共同创造行为的影响越大。这些见解有助于在民族旅游目的地的背景下促进东道主和游客互利共赢的结果。
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来源期刊
CiteScore
13.30
自引率
8.40%
发文量
177
审稿时长
45 days
期刊介绍: Journal Name: Journal of Hospitality and Tourism Management Affiliation: Official journal of CAUTHE (Council for Australasian Tourism and Hospitality Education Inc.) Scope: Broad range of topics including: Tourism and travel management Leisure and recreation studies Emerging field of event management Content: Contains both theoretical and applied research papers Encourages submission of results of collaborative research between academia and industry.
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