Introducing a Chatbot to Support Victim-Survivors of Domestic Abuse: Victim-Survivor Perspectives.

IF 1.7 3区社会学 Q1 WOMENS STUDIES

Violence Against Women Pub Date : 2025-08-04 DOI:10.1177/10778012251363583

Nancy Lombard, Kate Butterby, Hanna Mielismäki, Rocío Vicente-García, Vanesa Pérez-Martínez

引用次数: 0

Abstract

The use of mobile-based technology to support victim-survivors who are subjected to domestic violence and abuse (DVA) is becoming more prevalent. This article explores the challenges that women who are seeking help for DVA may experience, examining whether a chatbot can offer positive solutions alongside highlighting some of the apprehensions victim-survivors have about its creation and implementation including safety and privacy concerns. We conclude that the chatbot has the potential to be an innovative solution but could also be detrimental for survivors if used as an alternative to investment in preventative, transformative innovations focusing on eliminating DVA.

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介绍一个聊天机器人来支持家庭暴力的受害者-幸存者：受害者-幸存者的观点。

使用基于移动的技术来支持遭受家庭暴力和虐待（DVA）的受害者-幸存者正变得越来越普遍。本文探讨了寻求DVA帮助的女性可能会遇到的挑战，研究了聊天机器人是否可以提供积极的解决方案，同时强调了受害者-幸存者对其创建和实施的一些担忧，包括安全和隐私问题。我们得出的结论是，聊天机器人有潜力成为一种创新的解决方案，但如果将其用作投资于消除DVA的预防性、变革性创新的替代方案，也可能对幸存者有害。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Violence Against Women WOMENS STUDIES-

CiteScore

4.10

自引率

4.50%

发文量

142

期刊介绍： Violence against Women is an international, interdisciplinary journal dedicated to the publication of research and information on all aspects of the problem of violence against women. The journal assumes a broad definition of violence; topics to be covered include, but are not limited to, domestic violence, sexual assault, incest, sexual harassment, female infantcide, female circumcision, and female sexual slavery.