Critical success factors for the implementation of technology roadmapping in small-medium enterprises clusters

Abstract

This paper investigates the critical success factors influencing technology roadmapping within small and medium-sized enterprises (SMEs). Since this type of analysis is resource-intensive, SMEs often need to join in clusters coordinated by an intermediary. By conducting a comprehensive literature review and longitudinal case studies, we propose the “Framework of Technology Roadmapping in SMEs clusters”. This innovative framework identifies and categorizes 19 critical success factors, organizing them into six main areas: organization (motivation and management), intelligence ability (resources and competences), and process management (architecture and method). These six areas collectively represent the primary parameters and levers essential for the design and implementation of technology roadmapping activities in SMEs clusters. By addressing these factors, SMEs clusters can more effectively navigate technological advancements, align their strategies with future market demands, and sustain competitive advantage. The framework not only serves as a guide for SMEs and SMEs clusters embarking on technology roadmapping but also provides a foundation for further research and refinement in this critical area of literature.