{"title":"Digital Food Safety: Insights from Fact-Checking ChatGPT Consumer Interactions","authors":"Lorena Correia BS, Yaohua Feng PhD","doi":"10.1016/j.jneb.2025.05.032","DOIUrl":null,"url":null,"abstract":"<div><h3>Background</h3><div>Consumers frequently seek nutrition and food safety information for guidance in food preparation practices. According to Consumer Reports, 21% of American consumers have used generative language models, such as ChatGPT, for health-related purposes, reflecting a growing trend in AI assistance for health information. Despite their quick, conversational responses, these models can \"hallucinate,\" producing confident but incorrect or fabricated information.</div></div><div><h3>Objective</h3><div>This study evaluates ChatGPT 4.0 Mini's capability to generate accurate references to support its statements in answering if 20 consumers’ questions about food safety practices were risky.</div></div><div><h3>Study Design, Settings, Participants</h3><div>The practices were extracted from the food safety podcast Risky or Not, hosted by food science professors Dr. Ben Chapman and Dr. Don Schaffner. The prompt tested after entering food safety inquiries sent by consumers (n=20) on ChatGPT 4.0 was: “Fact check: Provide evidence for my question from research articles, with author’s name, title of the article, publication venue (volume, issue, page number), year and link.”.</div></div><div><h3>Measurable Outcome/Analysis</h3><div>It was considered a reference invalid if the chatbot did not provide any reference; generated a link that led to a paper that was different from the one mentioned; if the link referenced had a false DOI; if it did not provide the paper information; if it pointed to a nonexistent paper.</div></div><div><h3>Results</h3><div>The results have shown that ChatGPT 4.0 Mini generated valid references only 35% of the time for the n=20 questions analyzed in the study. In some cases, the ChatGPT 4.0 Mini initially produced correct reference information but, upon repetition, it fabricated a nonexistent link.</div></div><div><h3>Conclusions</h3><div>These findings highlight the limitation of AI-driven chatbots in providing the reference for the content generated, emphasizing the need for cautious interpretation and further evaluation of their reliability in consumer food safety advice.</div></div><div><h3>Funding</h3><div>None</div></div>","PeriodicalId":50107,"journal":{"name":"Journal of Nutrition Education and Behavior","volume":"57 8","pages":"Page S14"},"PeriodicalIF":2.3000,"publicationDate":"2025-08-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Nutrition Education and Behavior","FirstCategoryId":"3","ListUrlMain":"https://www.sciencedirect.com/science/article/pii/S1499404625001484","RegionNum":3,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q2","JCRName":"EDUCATION, SCIENTIFIC DISCIPLINES","Score":null,"Total":0}
引用次数: 0
Abstract
Background
Consumers frequently seek nutrition and food safety information for guidance in food preparation practices. According to Consumer Reports, 21% of American consumers have used generative language models, such as ChatGPT, for health-related purposes, reflecting a growing trend in AI assistance for health information. Despite their quick, conversational responses, these models can "hallucinate," producing confident but incorrect or fabricated information.
Objective
This study evaluates ChatGPT 4.0 Mini's capability to generate accurate references to support its statements in answering if 20 consumers’ questions about food safety practices were risky.
Study Design, Settings, Participants
The practices were extracted from the food safety podcast Risky or Not, hosted by food science professors Dr. Ben Chapman and Dr. Don Schaffner. The prompt tested after entering food safety inquiries sent by consumers (n=20) on ChatGPT 4.0 was: “Fact check: Provide evidence for my question from research articles, with author’s name, title of the article, publication venue (volume, issue, page number), year and link.”.
Measurable Outcome/Analysis
It was considered a reference invalid if the chatbot did not provide any reference; generated a link that led to a paper that was different from the one mentioned; if the link referenced had a false DOI; if it did not provide the paper information; if it pointed to a nonexistent paper.
Results
The results have shown that ChatGPT 4.0 Mini generated valid references only 35% of the time for the n=20 questions analyzed in the study. In some cases, the ChatGPT 4.0 Mini initially produced correct reference information but, upon repetition, it fabricated a nonexistent link.
Conclusions
These findings highlight the limitation of AI-driven chatbots in providing the reference for the content generated, emphasizing the need for cautious interpretation and further evaluation of their reliability in consumer food safety advice.
期刊介绍:
The Journal of Nutrition Education and Behavior (JNEB), the official journal of the Society for Nutrition Education and Behavior, is a refereed, scientific periodical that serves as a global resource for all professionals with an interest in nutrition education; nutrition and physical activity behavior theories and intervention outcomes; complementary and alternative medicine related to nutrition behaviors; food environment; food, nutrition, and physical activity communication strategies including technology; nutrition-related economics; food safety education; and scholarship of learning related to these areas.
The purpose of JNEB is to document and disseminate original research and emerging issues and practices relevant to these areas worldwide. The Journal of Nutrition Education and Behavior welcomes evidence-based manuscripts that provide new insights and useful findings related to nutrition education research, practice and policy. The content areas of JNEB reflect the diverse interests in nutrition and physical activity related to public health, nutritional sciences, education, behavioral economics, family and consumer sciences, and eHealth, including the interests of community-based nutrition-practitioners. As the Society''s official journal, JNEB also includes policy statements, issue perspectives, position papers, and member communications.