Workplace Mobbing as a Form of Serious Workplace Conflict: A Bibliometric Analysis of Studies from 1990 to 2024.

IF 5.4 1区 社会学 Q1 CRIMINOLOGY & PENOLOGY
Ferda Alper Ay
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Abstract

Mobbing is a significant problem that has devastating effects on victims in the workplace. Studies mainly focus on the antecedents, consequences, and methods of combating mobbing. However, based on global mobbing research, there is a need to see current research trends and conduct a comprehensive review. This study aimed to identify the main research gaps and future directions of relevant publications on workplace mobbing through bibliometric analysis. The study examined 600 scientific studies from approximately 35 years between 1990 and 2024, scanned in the Scopus database. Biblioshiny and VOSviewer programs were used in the bibliometric analysis. The findings revealed seven clusters in determining mobbing calls and priorities in combating mobbing. The results obtained show that not only vertical mobbing originating from managers but also horizontal mobbing has become widespread. The highest exposure is among women, nurses, employees in higher education institutions, and teachers. Italy, Turkey, and Spain lead the studies as the most productive countries. Trending topics of recent times are reliability, validity, nurses, incivility, abusive supervision, burnout, teachers, and leadership. Work stress, working conditions, teachers, victims, nurses, social support, naq-r, and sexual harassment are the most frequently used co-occurrence keywords by authors in recent years. The results showed that the most significant risk factors are diversity factors such as gender, sector, profession, and culture, and that bystander support should be improved. Anticipating mobbing calls on a global and organizational level can draw a new path for the solution of mobbing. In the fight against mobbing, current best practices should be determined within the framework of ethical standards, and more comprehensive strategies should be developed that include the support of the bystanders.
职场围攻是一种严重的职场冲突:1990年至2024年研究的文献计量学分析。
围攻是一个严重的问题,对工作场所的受害者造成了毁灭性的影响。研究主要集中在打击暴民的前因后果和方法上。然而,基于全球mobing研究,有必要看到当前的研究趋势,并进行全面的审查。本研究旨在透过文献计量学分析,找出职场骚扰相关文献的主要研究缺口及未来发展方向。该研究检查了1990年至2024年间约35年间的600项科学研究,并在Scopus数据库中进行了扫描。文献计量学分析采用Biblioshiny和VOSviewer程序。调查结果显示,在决定围捕电话和打击围捕的优先事项方面,有七个集群。研究结果表明,不仅纵向围捕源于管理者,横向围捕也变得普遍。女性、护士、高等教育机构雇员和教师的接触率最高。意大利、土耳其和西班牙是生产率最高的国家。最近的热门话题是可靠性、有效性、护士、不礼貌、滥用监督、倦怠、教师和领导力。工作压力、工作条件、教师、受害者、护士、社会支持、naq-r和性骚扰是近年来作者使用频率最高的共现关键词。结果表明,性别、行业、职业、文化等多样性因素是影响大学生职业发展的最显著因素,应加强对大学生职业发展的旁观者支持。从全局和组织层面对围捕行为进行预测,可以为围捕行为的解决开辟一条新的路径。在打击围观者的斗争中,应在道德标准的框架内确定目前的最佳做法,并应制定包括旁观者支持在内的更全面的战略。
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来源期刊
CiteScore
13.60
自引率
7.80%
发文量
131
期刊介绍: Trauma, Violence, & Abuse is devoted to organizing, synthesizing, and expanding knowledge on all force of trauma, abuse, and violence. This peer-reviewed journal is practitioner oriented and will publish only reviews of research, conceptual or theoretical articles, and law review articles. Trauma, Violence, & Abuse is dedicated to professionals and advanced students in clinical training who work with any form of trauma, abuse, and violence. It is intended to compile knowledge that clearly affects practice, policy, and research.
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