Getting the Full Picture: Nurses Use Video Visits to Enhance Telephone Triage for Homebound Patients.

Q3 Nursing
Home healthcare now Pub Date : 2025-07-01 Epub Date: 2025-07-07 DOI:10.1097/NHH.0000000000001354
Barbara Squeri, Jennifer Huang, Silvia Chavez, Sarah Nowlin
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引用次数: 0

Abstract

This pilot project evaluated nurse-led video visits as an adjunct to telephone triage in home-based primary care. Video visits were facilitated by community health workers (CHW), a telehealth coordinator, and Wi-Fi enabled tablets on a video visit platform. Data were collected and analyzed for visit type, indication, and characteristics. More than half were CHW-facilitated, with skin complaints as the most common reason. Video visits allowed nurses to better understand the patient situation than telephone triage alone. CHW-facilitated visits took longer but yielded more assessment information. Nurses involved in this project found nurse-led video visits a beneficial tool in better understanding the total clinical and social picture of older adults in our home-based primary care practice when compared to telephone triage alone.

全面了解:护士使用视频访问来增强对居家病人的电话分诊。
这个试点项目评估了护士领导的视频访问作为家庭初级保健电话分诊的辅助手段。通过社区卫生工作者(CHW)、远程卫生协调员和视频访问平台上支持Wi-Fi的平板电脑,为视频访问提供了便利。收集数据并分析就诊类型、指示和特征。超过一半的人是chw导致的,皮肤问题是最常见的原因。视频探访比单独的电话分诊能让护士更好地了解病人的情况。卫生保健中心协助的访问时间更长,但获得了更多的评估信息。参与该项目的护士发现,与单独的电话分诊相比,护士领导的视频访问是更好地了解家庭初级保健实践中老年人的临床和社会总体情况的有益工具。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
Home healthcare now
Home healthcare now Medicine-Medicine (all)
CiteScore
0.70
自引率
0.00%
发文量
203
期刊介绍: Home Healthcare Now is the professional, contemporary journal serving the educational and communication needs of home care and hospice nurses. The journal is highly interactive and timely, focusing on the multidimensional, interdisciplinary and specialty practice areas of home care nursing. Clinical, operational, and educational home care nursing issues are the core of the publication; plentiful columns and features focus on practical, up-to-date approaches to everyday situations, as well as analysis and interpretation of how healthcare trends affect the home care nurse''s practice.
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