{"title":"Corporate Social Responsibility and Work Engagement: A Moderated Serial Mediation Model","authors":"Mengna Lv, Kun Luan","doi":"10.1002/csr.3233","DOIUrl":null,"url":null,"abstract":"<div>\n \n <p>Research on how corporate social responsibility (CSR) impacts employees at the micro level has increased rapidly in recent years. Drawing on social information processing theory, we employed a moderated serial mediation model to explore the mechanisms through which perceived CSR affects employee work engagement. We also examined how perceived CSR instrumentality moderates the relationship. Our study has utilized a two-wave survey (<i>N</i> = 354) and a scenario experiment (<i>N</i> = 230). The results support both mediation and moderation effects. Perceived CSR positively affects employee work engagement, and the relationship is sequentially mediated by CSR authenticity perception and authentic living. Moreover, perceived CSR instrumentality moderates the serial mediating effect such that the indirect relationship between perceived CSR and work engagement is stronger when employees perceive the CSR instrumentality as low (vs. high). Our findings deepen understanding of the mechanism underlying the CSR work engagement relationship and offer practical implications for organizations conducting CSR initiatives.</p>\n </div>","PeriodicalId":48334,"journal":{"name":"Corporate Social Responsibility and Environmental Management","volume":"32 4","pages":"5190-5204"},"PeriodicalIF":8.3000,"publicationDate":"2025-05-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Corporate Social Responsibility and Environmental Management","FirstCategoryId":"91","ListUrlMain":"https://onlinelibrary.wiley.com/doi/10.1002/csr.3233","RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"BUSINESS","Score":null,"Total":0}
引用次数: 0
Abstract
Research on how corporate social responsibility (CSR) impacts employees at the micro level has increased rapidly in recent years. Drawing on social information processing theory, we employed a moderated serial mediation model to explore the mechanisms through which perceived CSR affects employee work engagement. We also examined how perceived CSR instrumentality moderates the relationship. Our study has utilized a two-wave survey (N = 354) and a scenario experiment (N = 230). The results support both mediation and moderation effects. Perceived CSR positively affects employee work engagement, and the relationship is sequentially mediated by CSR authenticity perception and authentic living. Moreover, perceived CSR instrumentality moderates the serial mediating effect such that the indirect relationship between perceived CSR and work engagement is stronger when employees perceive the CSR instrumentality as low (vs. high). Our findings deepen understanding of the mechanism underlying the CSR work engagement relationship and offer practical implications for organizations conducting CSR initiatives.
期刊介绍:
Corporate Social Responsibility and Environmental Management is a journal that publishes both theoretical and practical contributions related to the social and environmental responsibilities of businesses in the context of sustainable development. It covers a wide range of topics, including tools and practices associated with these responsibilities, case studies, and cross-country surveys of best practices. The journal aims to help organizations improve their performance and accountability in these areas.
The main focus of the journal is on research and practical advice for the development and assessment of social responsibility and environmental tools. It also features practical case studies and evaluates the strengths and weaknesses of different approaches to sustainability. The journal encourages the discussion and debate of sustainability issues and closely monitors the demands of various stakeholder groups. Corporate Social Responsibility and Environmental Management is a refereed journal, meaning that all contributions undergo a rigorous review process. It seeks high-quality contributions that appeal to a diverse audience from various disciplines.