Apology Diplomacy: The International Image Effects of Interstate Apologies

Abstract

Can states improve their international image by apologizing for past wrongs, or do apologies hurt countries’ reputations? We argue that apologizing can boost a country’s international image by providing reassurance about future behavior and conveying appropriate values. Yet apologies could also signal weakness, and their international effects could depend on reactions in the sending and receiving countries. To test these arguments, we pair large-scale US-based survey experiments involving Russia’s invasion of Ukraine with the historical case of Germany’s 1951 Holocaust apology. In our experiments, respondents learned whether a foreign state apologized for past offenses, how the target of the apology responded, whether key domestic groups in the sender opposed the apology, and whether the sender was democratic or not. We found that apologies boosted foreign favorability and willingness to cooperate, and did not indicate weakness. These effects persisted even if the target rejected the apology or the apology provoked backlash inside the sender, and did not depend on whether the sender was described as democratic. The case of Germany’s 1951 Holocaust apology corroborates these patterns. Together, our findings suggest that apologies may be a powerful tool of public diplomacy.