{"title":"Reputational risk taking and category non-conformity in new product launches: Insights from the Scotch whisky industry","authors":"Joseph Lampel , Daniel Ronen , Aneesh Banerjee","doi":"10.1016/j.jbusres.2025.115570","DOIUrl":null,"url":null,"abstract":"<div><div>This paper proposes a stock and flow model of reputational risk-taking to show that producers with higher reputation are more likely to take the risk of launching non-conforming products into their product line compared to producers with lower reputation. We also argue that product line differentiation relative to that of competitors will moderate potential reputational losses. We test these dynamics using unique panel data of the launch of single malt Scotch whiskies – With-Age-Statement (WAS) and No-Age-Statement (NAS) in the entire Scotch whisky industry from 2007 to 2015, a period that saw a rapid rise in the launch of NAS whiskies. Our study contributes to research that examines links between firm reputation and the launching of non-conforming products at the market category level. Our study also contributes to recent research that argues that category research should shift from emphasis on category stability, to the dynamics of category change.<ul><li><span></span><span><div>“Age is an issue of mind over matter. If you don’t mind, it doesn’t matter.”</div></span></li><li><span></span><span><div>Mark Twain</div></span></li></ul></div></div>","PeriodicalId":15123,"journal":{"name":"Journal of Business Research","volume":"199 ","pages":"Article 115570"},"PeriodicalIF":10.5000,"publicationDate":"2025-07-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Business Research","FirstCategoryId":"91","ListUrlMain":"https://www.sciencedirect.com/science/article/pii/S0148296325003935","RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"BUSINESS","Score":null,"Total":0}
引用次数: 0
Abstract
This paper proposes a stock and flow model of reputational risk-taking to show that producers with higher reputation are more likely to take the risk of launching non-conforming products into their product line compared to producers with lower reputation. We also argue that product line differentiation relative to that of competitors will moderate potential reputational losses. We test these dynamics using unique panel data of the launch of single malt Scotch whiskies – With-Age-Statement (WAS) and No-Age-Statement (NAS) in the entire Scotch whisky industry from 2007 to 2015, a period that saw a rapid rise in the launch of NAS whiskies. Our study contributes to research that examines links between firm reputation and the launching of non-conforming products at the market category level. Our study also contributes to recent research that argues that category research should shift from emphasis on category stability, to the dynamics of category change.
“Age is an issue of mind over matter. If you don’t mind, it doesn’t matter.”
期刊介绍:
The Journal of Business Research aims to publish research that is rigorous, relevant, and potentially impactful. It examines a wide variety of business decision contexts, processes, and activities, developing insights that are meaningful for theory, practice, and/or society at large. The research is intended to generate meaningful debates in academia and practice, that are thought provoking and have the potential to make a difference to conceptual thinking and/or practice. The Journal is published for a broad range of stakeholders, including scholars, researchers, executives, and policy makers. It aids the application of its research to practical situations and theoretical findings to the reality of the business world as well as to society. The Journal is abstracted and indexed in several databases, including Social Sciences Citation Index, ANBAR, Current Contents, Management Contents, Management Literature in Brief, PsycINFO, Information Service, RePEc, Academic Journal Guide, ABI/Inform, INSPEC, etc.