Help please! Deriving social support from Geminoid DK, Pepper, and AIBO as companion robots

IF 5.1 2区 计算机科学 Q1 COMPUTER SCIENCE, CYBERNETICS
Snehasish Banerjee , Héctor González-Jiménez , Li Zheng
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Abstract

Rooted in the Computers Are Social Actors (CASA) paradigm, this study explored the possibility of robots to serve as companions. Two research questions were investigated: (1) How do people’s perceptions of companion robots help them obtain social support from the robots? (2) To what extent does robot appearance affect the relationship between people’s perceptions of companion robots and social support? Three different robots were considered: Geminoid DK (a human-like robot), Pepper (a human/machine-like playful robot), and AIBO (a zoomorphic robot). A scenario-based online experiment (N = 306) was conducted with robot appearance as a between-participants factor. Perceived anthropomorphism of robots had a negative curvilinear relationship with social support. Perceived safety was a significant mediator that explained the effects of perceived anthropomorphism on social support for all three robot types. The study further revealed how perceptions of a robot vary as a function of its appearance. Perceived likeability mediated the effect of perceived anthropomorphism on social support for Pepper but not for Geminoid DK or AIBO. The study adds to the human-robot interaction literature by revealing the underlying mechanism of how robots’ perceived anthropomorphism predicts the extent to which they can offer social support as companions.
请帮助!从Geminoid DK, Pepper和AIBO作为伴侣机器人获得社会支持
基于计算机是社会行动者(CASA)范式,本研究探索了机器人作为伴侣的可能性。研究的两个问题是:(1)人们对同伴机器人的认知如何帮助他们从机器人那里获得社会支持?(2)机器人外观在多大程度上影响人们对伴侣机器人的感知与社会支持之间的关系?他们考虑了三种不同的机器人:Geminoid DK(一种类人机器人)、Pepper(一种类人/机器的好玩机器人)和AIBO(一种动物机器人)。基于场景的在线实验(N = 306),以机器人外观作为参与者之间的因素。感知机器人的拟人化与社会支持呈负曲线关系。感知安全是解释感知拟人化对所有三种机器人类型的社会支持的影响的重要中介。这项研究进一步揭示了人们对机器人的感知是如何随着其外观而变化的。感知受欢迎程度介导了感知拟人化对Pepper社会支持的影响,而对Geminoid DK和AIBO没有影响。该研究通过揭示机器人感知的拟人化如何预测它们作为同伴提供社会支持的程度的潜在机制,为人机交互文献增添了新的内容。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
International Journal of Human-Computer Studies
International Journal of Human-Computer Studies 工程技术-计算机:控制论
CiteScore
11.50
自引率
5.60%
发文量
108
审稿时长
3 months
期刊介绍: The International Journal of Human-Computer Studies publishes original research over the whole spectrum of work relevant to the theory and practice of innovative interactive systems. The journal is inherently interdisciplinary, covering research in computing, artificial intelligence, psychology, linguistics, communication, design, engineering, and social organization, which is relevant to the design, analysis, evaluation and application of innovative interactive systems. Papers at the boundaries of these disciplines are especially welcome, as it is our view that interdisciplinary approaches are needed for producing theoretical insights in this complex area and for effective deployment of innovative technologies in concrete user communities. Research areas relevant to the journal include, but are not limited to: • Innovative interaction techniques • Multimodal interaction • Speech interaction • Graphic interaction • Natural language interaction • Interaction in mobile and embedded systems • Interface design and evaluation methodologies • Design and evaluation of innovative interactive systems • User interface prototyping and management systems • Ubiquitous computing • Wearable computers • Pervasive computing • Affective computing • Empirical studies of user behaviour • Empirical studies of programming and software engineering • Computer supported cooperative work • Computer mediated communication • Virtual reality • Mixed and augmented Reality • Intelligent user interfaces • Presence ...
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