Norm Adherence, Trust, and Citizens' Compliance: Exploring Citizens Attitudes to Public Welfare Institutions Across Europe

IF 3.1 3区管理学 Q1 POLITICAL SCIENCE

Governance-An International Journal of Policy Administration and Institutions Pub Date : 2025-06-28 DOI:10.1111/gove.70037

Mathea Loen

{"title":"Norm Adherence, Trust, and Citizens' Compliance: Exploring Citizens Attitudes to Public Welfare Institutions Across Europe","authors":"Mathea Loen","doi":"10.1111/gove.70037","DOIUrl":null,"url":null,"abstract":"<div>\n \n <p>The state is responsible for protecting and caring for its citizens, which sometimes requires citizens' compliance. For public health protection, citizens must get vaccinated, and to safeguard children, citizens must report suspected child maltreatment. Whilst previous research often links political trust to compliance, it remains unclear whether trust in specific welfare institutions plays a more decisive role. This paper offers new insights into compliance and its relationship to political and specific trust. Survey data from representative population samples in Finland, Norway, Poland, and Romania compares compliance across healthcare and child protection services. Institutional theory is used to understand patterns of trust and compliance in different welfare state models. While most respondents comply with the state (60 per cent), notable variations exist across institutional context and welfare domains. Across countries, trust in specific welfare institutions, rather than general political trust, is associated with higher levels of compliance. Strengthening the legitimacy of specific welfare institutions can potentially enhance compliance.</p>\n </div>","PeriodicalId":48056,"journal":{"name":"Governance-An International Journal of Policy Administration and Institutions","volume":"38 3","pages":""},"PeriodicalIF":3.1000,"publicationDate":"2025-06-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Governance-An International Journal of Policy Administration and Institutions","FirstCategoryId":"91","ListUrlMain":"https://onlinelibrary.wiley.com/doi/10.1111/gove.70037","RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"POLITICAL SCIENCE","Score":null,"Total":0}

引用次数: 0

Abstract

The state is responsible for protecting and caring for its citizens, which sometimes requires citizens' compliance. For public health protection, citizens must get vaccinated, and to safeguard children, citizens must report suspected child maltreatment. Whilst previous research often links political trust to compliance, it remains unclear whether trust in specific welfare institutions plays a more decisive role. This paper offers new insights into compliance and its relationship to political and specific trust. Survey data from representative population samples in Finland, Norway, Poland, and Romania compares compliance across healthcare and child protection services. Institutional theory is used to understand patterns of trust and compliance in different welfare state models. While most respondents comply with the state (60 per cent), notable variations exist across institutional context and welfare domains. Across countries, trust in specific welfare institutions, rather than general political trust, is associated with higher levels of compliance. Strengthening the legitimacy of specific welfare institutions can potentially enhance compliance.

查看原文本刊更多论文

规范遵守、信任与公民遵从：探讨欧洲公民对公益机构的态度

国家有责任保护和照顾公民，这有时需要公民的服从。为了保护公共健康，公民必须接种疫苗；为了保护儿童，公民必须举报涉嫌虐待儿童的行为。虽然以前的研究经常将政治信任与服从联系起来，但目前尚不清楚对特定福利机构的信任是否起着更决定性的作用。本文对合规及其与政治信任和具体信任的关系提供了新的见解。来自芬兰、挪威、波兰和罗马尼亚代表性人群样本的调查数据比较了医疗保健和儿童保护服务的合规性。制度理论被用来理解不同福利国家模式下的信任和服从模式。虽然大多数受访者服从国家（60%），但在制度背景和福利领域存在显著差异。在各个国家，对特定福利机构的信任，而不是一般的政治信任，与更高的合规水平有关。加强特定福利机构的合法性可能会提高合规程度。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

求助全文

约1分钟内获得全文求助全文

来源期刊

Governance-An International Journal of Policy Administration and Institutions Multiple-

CiteScore

5.70

自引率

10.30%

发文量

期刊介绍： Governance provides a forum for the theoretical and practical discussion of executive politics, public policy, administration, and the organization of the state. Published in association with International Political Science Association''s Research Committee on the Structure & Organization of Government (SOG), it emphasizes peer-reviewed articles that take an international or comparative approach to public policy and administration. All papers, regardless of empirical focus, should have wider theoretical, comparative, or practical significance.