Unpacking the nexus between innovation ecosystem-oriented coopetition capability, organizational learning, and service innovations: A mediation-moderation model

Abstract

More knowledge about the relationships among innovation ecosystem-oriented coopetition capability (IEOCC), organizational learning, and service innovations is necessary. Using contingency theory as its theoretical basis, this study examines the impact of IEOCC on organizational learning and its subsequent effects on RSI and ISI. A survey of 177 information technology (IT) manufacturers in Taiwan, with senior managers as respondents for data collection, strongly supports the model. This study adopts structural equation modeling (SEM) to analyze the data via SmartPLS. Our results indicate that organizational learning mediates the IEOCC and service innovations relationships and that IEOCC moderates the organizational learning and service innovations relationships. We provide a rich context for studying business innovation ecosystems, service innovations, organizational learning, and coopetition capabilities.