Simon Feulner , Tobias Guggenberger , Jonathan Lautenschlager , Nils Urbach , Fabiane Völter
{"title":"Self-sovereign identity in the public sector: Affordances, experimentation, and actualization","authors":"Simon Feulner , Tobias Guggenberger , Jonathan Lautenschlager , Nils Urbach , Fabiane Völter","doi":"10.1016/j.giq.2025.102052","DOIUrl":null,"url":null,"abstract":"<div><div>The emerging concept of Self-Sovereign Identity (SSI) promises more portable, secure, and convenient identity services. The public sector, in particular, invests heavily to innovate with this emerging concept. However, an in-depth understanding of SSI's value and how offerings are utilized is lacking, causing complexities and insecurities in designing and implementing SSI-based applications in the public sector. Thus, we conducted a case study which aimed at utilizing SSI for tax registration purposes on online marketplaces. We chose affordance-experimentation-actualization (A-<em>E</em>-A) theory to explore SSI implementation and utilization. As a result, we identify four organizational-level SSI affordances and offer insights into how public sector organizations can innovate with and benefit from SSI by developing an affordance-based innovation framework. Lastly, we contribute to A-<em>E</em>-A theory by revealing how the experimentation phase shapes the organizational context by increasing technical, cultural, and political fit.</div></div>","PeriodicalId":48258,"journal":{"name":"Government Information Quarterly","volume":"42 3","pages":"Article 102052"},"PeriodicalIF":7.8000,"publicationDate":"2025-06-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Government Information Quarterly","FirstCategoryId":"91","ListUrlMain":"https://www.sciencedirect.com/science/article/pii/S0740624X25000462","RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"INFORMATION SCIENCE & LIBRARY SCIENCE","Score":null,"Total":0}
引用次数: 0
Abstract
The emerging concept of Self-Sovereign Identity (SSI) promises more portable, secure, and convenient identity services. The public sector, in particular, invests heavily to innovate with this emerging concept. However, an in-depth understanding of SSI's value and how offerings are utilized is lacking, causing complexities and insecurities in designing and implementing SSI-based applications in the public sector. Thus, we conducted a case study which aimed at utilizing SSI for tax registration purposes on online marketplaces. We chose affordance-experimentation-actualization (A-E-A) theory to explore SSI implementation and utilization. As a result, we identify four organizational-level SSI affordances and offer insights into how public sector organizations can innovate with and benefit from SSI by developing an affordance-based innovation framework. Lastly, we contribute to A-E-A theory by revealing how the experimentation phase shapes the organizational context by increasing technical, cultural, and political fit.
期刊介绍:
Government Information Quarterly (GIQ) delves into the convergence of policy, information technology, government, and the public. It explores the impact of policies on government information flows, the role of technology in innovative government services, and the dynamic between citizens and governing bodies in the digital age. GIQ serves as a premier journal, disseminating high-quality research and insights that bridge the realms of policy, information technology, government, and public engagement.