AI Integration in Counseling Training: Aiding Counselors-in-Training in Self-Efficacy Enhancement and Anxiety Reduction

Abstract

This study aimed to integrate the technology into the training of counselors-in-training (CITs). This study examines the effectiveness of artificial intelligence (AI)-assisted counseling training using ChatGPT in enhancing CITs’ self-efficacy and reducing anxiety. Moreover, it compares outcomes between CITs who engage in self-review and those who receive AI-generated feedback. CITs (N = 41) voluntarily participated in a three-session counseling practice using ChatGPT. Participants’ self-efficacy and anxiety levels were measured six times, including two pretraining and one posttraining survey. The results showed a significant increase in self-efficacy throughout the AI-assisted counseling training, with sustaining effects observed posttraining. Participants reported increased confidence and valuable practical experience. Anxiety levels also decreased, although significant differences were observed primarily between the first and second sessions. Notably, self-efficacy increased more steeply in the self-review group than in the AI-feedback group.