[Ethical management in healthcare: a prerequisite for caregivers' empathy?]

Abstract

In a context of shortage and hardship for professionals caring for the elderly in social and medico-social establishments and services, the practice of empathy in care, however essential, is under threat. The challenge for managers - and for all professionals - is therefore to find the means to bring empathy to life in care, despite this context. But how? Why and how can management - and ethical management at that - help?