{"title":"Tourism and Hospitality Employees' Ethical Perceptions in the Moral Resistance and Whistleblowing Contexts","authors":"Seohee Chang","doi":"10.1002/jtr.70064","DOIUrl":null,"url":null,"abstract":"<div>\n \n <p>This study compares the contexts of moral resistance (MR) and whistleblowing (WB) by examining how young adult female employees perceive moral rebels and obedient individuals according to their role as compliant actors, internal observers, or external observers. Experimental data were analyzed using factor and multivariate analysis. The results indicate that young employees were more aware of wrongdoing in the WB context than in the MR context. This heightened awareness contributed to diminishing extreme herd behavior by reducing perceptual differences among compliant actors, internal observers, or external observers in their views of the moral rebel. These findings suggest that fostering stronger ethical standards is essential for cultivating a sustainable service community, particularly as democratic values continue to evolve.</p>\n </div>","PeriodicalId":51375,"journal":{"name":"International Journal of Tourism Research","volume":"27 3","pages":""},"PeriodicalIF":5.7000,"publicationDate":"2025-06-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"International Journal of Tourism Research","FirstCategoryId":"91","ListUrlMain":"https://onlinelibrary.wiley.com/doi/10.1002/jtr.70064","RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"HOSPITALITY, LEISURE, SPORT & TOURISM","Score":null,"Total":0}
引用次数: 0
Abstract
This study compares the contexts of moral resistance (MR) and whistleblowing (WB) by examining how young adult female employees perceive moral rebels and obedient individuals according to their role as compliant actors, internal observers, or external observers. Experimental data were analyzed using factor and multivariate analysis. The results indicate that young employees were more aware of wrongdoing in the WB context than in the MR context. This heightened awareness contributed to diminishing extreme herd behavior by reducing perceptual differences among compliant actors, internal observers, or external observers in their views of the moral rebel. These findings suggest that fostering stronger ethical standards is essential for cultivating a sustainable service community, particularly as democratic values continue to evolve.
期刊介绍：
International Journal of Tourism Research promotes and enhances research developments in the field of tourism. The journal provides an international platform for debate and dissemination of research findings whilst also facilitating the discussion of new research areas and techniques. IJTR continues to add a vibrant and exciting channel for those interested in tourism and hospitality research developments. The scope of the journal is international and welcomes research that makes original contributions to theories and methodologies. It continues to publish high quality research papers in any area of tourism, including empirical papers on tourism issues. The journal welcomes submissions based upon both primary research and reviews including papers in areas that may not directly be tourism based but concern a topic that is of interest to researchers in the field of tourism, such as economics, marketing, sociology and statistics. All papers are subject to strict double-blind (or triple-blind) peer review by the international research community.
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