Ying Zhang, Jun Fang, Xiaochen Luo, Danielle Lindsay, Nabiha Madre, Jean Paredes, Alan Penna, Emma Melley, Tatum Garcia
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引用次数: 0
Abstract
Objective
This study aims to examine the efficiency and consistency of ChatGPT in identifying intimate partner violence (IPV) and the frequency of emotional and informational support ChatGPT provided.
Background
The integration of artificial intelligence–based conversational large language models, such as ChatGPT, in understanding relationship dynamics has sparked both interest and debate within the scientific community. This tool could be valuable in offering immediate, personalized responses to questions about relationships, including those involving conflicts and violence.
Method
We extracted 500 posts involving IPV and 80 posts involving nonviolent family tension from online IPV help-seeking forums as prompts for ChatGPT (Version 3.5). We coded ChatGPT's responses and examined their congruence and consistency in identifying IPV compared to human experts. We also examined incidents where ChatGPT misjudged. Lastly, we assessed the presence of informational and emotional support in ChatGPT's responses to prompts involving IPV.
Results
ChatGPT-3.5 was able to identify cases involving IPV (physical violence, psychological violence, and controlling behavior) correctly in 91.2% of the cases. Misjudgment mostly occurred due to community policies or nuanced context information. ChatGPT consistently provided emotional support and informational support to users who presented IPV-related inquiries.
Conclusion
ChatGPT-3.5 could reach a relatively high accuracy and consistency in identifying IPV and can provide supportive responses.
Implications
ChatGPT can serve as an initial resource for individuals and family members seeking help with IPV, offering immediate, empathetic, and informational support. However, improvements are needed to address its limitations in handling nuanced cases and to ensure ethical use and user safety.
期刊介绍:
A premier, applied journal of family studies, Family Relations is mandatory reading for family scholars and all professionals who work with families, including: family practitioners, educators, marriage and family therapists, researchers, and social policy specialists. The journal"s content emphasizes family research with implications for intervention, education, and public policy, always publishing original, innovative and interdisciplinary works with specific recommendations for practice.