An innovative supply chain solution for information management in cyber resilience: Blockchain technology

Abstract

Blockchain is an innovative solution for many supply chain (SC) issues. This study presents empirical and theoretical evidence to address the following research question: How can blockchain impact the information flow in SCs to enhance cyber resilience? The practice-based view provides theoretical support for the presented model. This study presents a conceptual model that includes hypothesized relationships. Empirical data are collected via a vignette-based, between-subject experimental design study. Blockchain-based SCs can improve sales and operations planning (S&OP) by allowing firms to align plans and processes to achieve cyber resilience during cyber disruptions. This study offers empirical evidence that blockchain contributes to transparency by giving SC decision makers access to high-quality data during cyber disruptions, which can lead to improved cyber resilience performance. The contribution of this study is twofold. First, this research explains the impact of blockchain on the information flow of the SC to create cyber resilience through two mediating variables: transparency and S&OP. Second, this study provides empirical evidence, including a detailed experimental methodology, to explore the role of blockchain in SC information management, particularly in enhancing transparency and cyber resilience.