A grounded theory of Creating Connection between peer support workers and clients

IF 2.2 4区医学 Q1 NURSING

Archives of Psychiatric Nursing Pub Date : 2025-05-14 DOI:10.1016/j.apnu.2025.151884

Samantha Perry, Jinny Choi, Jennifer Jackson

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引用次数: 0

Abstract

Background

It has been widely reported that peer support workers (PSWs) in addictions services are an invaluable part of supporting clients. However, it is unknown how PSWs create benefits with clients through a therapeutic relationship.

Aim

We aim to identify the process by which PSWs create better outcomes with clients with addictions.

Method

We used grounded theory methodology to study the process of peer support worker engagement with clients. We completed semi-structured interviews with 17 peer support workers via Zoom, for up to 60 min.

Results

We identified a four-stage process of Creating Connection PSWs apply with clients: the first step is building trust with clients, which offers the predictive capacity in this grounded theory. The second step is fostering the relationship, followed by PSWs bridging clients to other services. The final step is PSWs launching clients towards their independence and use of natural supports.

Conclusion

Our grounded theory illustrates how PSWs create benefits with clients, which can inform workplace and professional supports for PSWs. This grounded theory can help PSWs move away from nebulous job descriptions to be fully realized members of the healthcare team.

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在同伴支持工作者和客户之间建立联系的基础理论

背景广泛报道，在成瘾服务中的同伴支持工作者（psw）是支持客户的宝贵组成部分。然而，目前尚不清楚psw如何通过治疗关系为客户创造利益。aim我们的目标是确定心理咨询师如何为有成瘾的客户创造更好的结果。方法采用扎根理论方法研究同伴支持工作者与案主互动的过程。我们通过Zoom对17名同伴支持工作者进行了长达60分钟的半结构化访谈。结果我们确定了psw与客户建立联系的四阶段过程：第一步是与客户建立信任，这为该理论提供了预测能力。第二步是促进关系，然后是社会服务人员将客户与其他服务联系起来。最后一步是psw引导客户走向独立和使用自然支持。结论我们的扎根理论说明了psw如何为客户创造利益，这可以为psw的工作场所和专业支持提供信息。这一有根据的理论可以帮助psw摆脱模糊的工作描述，成为医疗团队中充分实现的成员。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Archives of Psychiatric Nursing 医学-护理

CiteScore

3.70

自引率

0.00%

发文量

131

审稿时长

160 days

期刊介绍： Archives of Psychiatric Nursing disseminates original, peer-reviewed research that is of interest to psychiatric and mental health care nurses. The field is considered in its broadest perspective, including theory, practice and research applications related to all ages, special populations, settings, and interdisciplinary collaborations in both the public and private sectors. Through critical study, expositions, and review of practice, Archives of Psychiatric Nursing is a medium for clinical scholarship to provide theoretical linkages among diverse areas of practice.