To adopt or not to adopt mobile health applications? A study among Generation X mobile phone users in a developing country.

IF 1.7 4区医学 Q3 HEALTH POLICY & SERVICES

Journal of Health Organization and Management Pub Date : 2025-04-17 DOI:10.1108/JHOM-03-2024-0103

T S Mohan Raj Subramaniam, Ali Vafaei-Zadeh, Haniruzila Hanifah, Davoud Nikbin

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引用次数: 0

Abstract

Purpose: This study utilizes the extended technology acceptance model (E-TAM) to explore the key factors influencing the behavioral intention of Generation X (Gen X) users in Malaysia to adopt mobile health applications (MHAs).

Design/methodology/approach: A total of 252 responses were gathered from the Malaysian Gen X population through an online survey using a non-probability purposive sampling technique. Data were analyzed using SmartPLS software to validate the proposed framework and provide a logical foundation for achieving the study's objectives.

Findings: The results reveal that perceived system quality (PSQ), perceived mobile experience (PXS), perceived ease of use (PEOU), perceived playfulness (PPF), perceived usefulness (PU) and attitude are all positively associated with behavioral intention to use MHAs.

Originality/value: This research extends the TAM by introducing novel constructs - PSQ, PXS and PPF - forming the E-TAM framework to analyze MHA adoption, a perspective not previously explored in the Malaysian context. From a practical standpoint, this study provides actionable insights to enhance the adoption of MHAs among Malaysia's pivotal Gen X population. The findings aim to guide the development of engaging and user-friendly mHealth applications to improve self-care capabilities and increase user satisfaction.

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采用还是不采用移动医疗应用程序？一项针对发展中国家X一代手机用户的研究。

目的：本研究利用扩展技术接受模型（E-TAM）探讨影响马来西亚X世代（Gen X）用户采用移动健康应用程序（MHAs）行为意愿的关键因素。设计/方法/方法：通过非概率有目的抽样技术的在线调查，从马来西亚X世代人口中收集了252份回复。使用SmartPLS软件分析数据，以验证所提出的框架，并为实现研究目标提供逻辑基础。结果发现：感知系统质量（PSQ）、感知移动体验（PXS）、感知易用性（PEOU）、感知游戏性（PPF）、感知有用性（PU）和态度均与mha使用行为意向呈正相关。原创性/价值：本研究通过引入新颖的结构- PSQ， PXS和PPF -形成E-TAM框架来分析MHA的采用，从而扩展了TAM，这是以前在马来西亚背景下未探索的观点。从实际的角度来看，本研究提供了可操作的见解，以提高马来西亚关键的X世代人口对mha的采用。研究结果旨在指导引人入胜且用户友好的移动健康应用程序的开发，以提高自我保健能力并提高用户满意度。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Journal of Health Organization and Management HEALTH POLICY & SERVICES-

CiteScore

3.20

自引率

7.10%

发文量

期刊介绍： ■International health and international organizations ■Organisational behaviour, governance, management and leadership ■The inter-relationship of health and public sector services ■Theories and practices of management and leadership in health and related organizations ■Emotion in health care organizations ■Management education and training ■Industrial relations and human resource theory and management. As the demands on the health care industry both polarize and intensify, effective management of financial and human resources, the restructuring of organizations and the handling of market forces are increasingly important areas for the industry to address.