The impact of a mentorship program on burnout and work engagement in healthcare workers in a community hospital setting.

Abstract

This study evaluates mentorship as a practical intervention to address burnout and improve work engagement in healthcare workers at community hospitals. Using a mixed-methods quasi-experimental design, the program included education sessions, mentor-mentee matching, bi-monthly meetings over 6 months, and post-intervention surveys. The primary outcomes, measured with the Maslach Burnout Inventory and UWES-9, showed a significant improvement in Professional Accomplishment (P < 0.05), with favourable but non-significant changes in Emotional Exhaustion and Depersonalization. The program demonstrated feasibility in resource-limited settings, emphasizing its utility for non-academic hospitals. This research provides empirical evidence which highlights the potential role of mentorship as a practical and scalable approach to strengthen workforce well-being in community hospital settings, addressing key challenges exacerbated by the pandemic and limited institutional resources.