A holistic view of safe, attractive travel environments for public transport satisfaction

IF 7.3 1区工程技术 Q1 ENVIRONMENTAL STUDIES

Transportation Research Part D-transport and Environment Pub Date : 2025-05-09 DOI:10.1016/j.trd.2025.104768

Gülin Göksu Başaran , Jesper Bláfoss Ingvardson , Otto Anker Nielsen

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引用次数: 0

Abstract

Public transport (PT) users spend considerable time reaching, waiting and transferring at stations, finding these trip legs highly cumbersome. Improving travellers’ experiences during these legs is pivotal for satisfaction with door-to-door PT and, hence, long-term ridership. Further attention to the design of stations and their urban surroundings, considering the travel experience holistically, is therefore necessary. This study investigates the relationship between (i) street- and station-level built environment features at both trip ends, perceived safety and travel environment satisfaction, (ii) travel environment satisfaction and trip satisfaction, using data from a tailor-made survey (N=3,085) on train trips in East Denmark. Findings from structural equation model highlight that safe, attractive environments at home and activity ends can boost satisfaction. Key improvements include better maintenance, lighting, and wayfinding and reducing isolated areas around stations. The results encourage researchers to factor in urban surroundings in PT studies and practitioners to design safe and attractive travel environments.

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安全、有吸引力的出行环境的整体观点，以满足公共交通的需求

公共交通（PT）用户花费相当多的时间到达、等待和换乘车站，发现这些行程非常麻烦。改善旅客在这些航线上的体验，对于门到门PT的满意度和长期客流量至关重要。因此，进一步关注车站及其城市环境的设计，从整体上考虑旅行体验是必要的。本研究调查了(i)出行两端的街道和车站级建筑环境特征、感知安全和出行环境满意度之间的关系，（ii）出行环境满意度和出行满意度之间的关系，使用了来自东丹麦火车旅行的定制调查数据（N=3,085）。结构方程模型的研究结果强调，安全、有吸引力的家庭和活动场所环境可以提高满意度。主要的改进包括更好的维护、照明、寻路和减少车站周围的孤立区域。研究结果鼓励研究者在PT研究中考虑城市环境因素，并鼓励从业者设计安全和有吸引力的旅行环境。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Transportation Research Part D-transport and Environment 工程技术-运输科技

CiteScore

14.40

自引率

9.20%

发文量

314

审稿时长

39 days

期刊介绍： Transportation Research Part D: Transport and Environment focuses on original research exploring the environmental impacts of transportation, policy responses to these impacts, and their implications for transportation system design, planning, and management. The journal comprehensively covers the interaction between transportation and the environment, ranging from local effects on specific geographical areas to global implications such as natural resource depletion and atmospheric pollution. We welcome research papers across all transportation modes, including maritime, air, and land transportation, assessing their environmental impacts broadly. Papers addressing both mobile aspects and transportation infrastructure are considered. The journal prioritizes empirical findings and policy responses of regulatory, planning, technical, or fiscal nature. Articles are policy-driven, accessible, and applicable to readers from diverse disciplines, emphasizing relevance and practicality. We encourage interdisciplinary submissions and welcome contributions from economically developing and advanced countries alike, reflecting our international orientation.