Shaping a Socially Responsible Workforce Through SRHRM Practices: Investigating the Mediating Role of Work Meaningfulness and the Moderating Effect of Servant Leadership

IF 8.3 2区管理学 Q1 BUSINESS

Corporate Social Responsibility and Environmental Management Pub Date : 2025-02-20 DOI:10.1002/csr.3154

Afra Saif Altuniji, Shaker Bani-Melhem, Faridahwati Mohd-Shamsudin, Muhammad Usman

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Abstract

Despite the increased emphasis on motivating employees to go beyond their professions and positively impact society, our understanding of the factors that drive these social impact behaviors is still limited. Thus, the objective of this study is to investigate how employee social impact behaviors (ESIB) in service organizations are promoted by socially responsible human resource management (SRHRM) practices. Grounded in self-determination theory, the study explores whether SRHRM influences ESIB through the mediating role of work meaningfulness (WM) and examines how servant leadership (SL) strengthens this relationship. Data from 268 service sector employees in the United Arab Emirates (UAE) were gathered via a structured, cross-sectional survey. The results support the moderated mediation model. It also demonstrates that SRHRM significantly boosts ESIB, with its effect being more pronounced under high SL behavior. This study provides essential insights into how SL amplifies the effects of SRHRM on ESIB and offers practical recommendations for organizations seeking to develop a socially responsible workforce. Furthermore, it emphasizes the necessity of aligning HRM practices with corporate social responsibility objectives to achieve wider organizational and societal outcomes.

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通过SRHRM实践塑造社会责任劳动力：工作意义的中介作用和服务型领导的调节效应研究

尽管越来越多的人强调激励员工超越自己的专业，积极地影响社会，但我们对推动这些社会影响行为的因素的理解仍然有限。因此，本研究的目的是探讨社会责任人力资源管理（SRHRM）实践如何促进服务组织员工的社会影响行为（ESIB）。本研究以自我决定理论为基础，探讨SRHRM是否通过工作意义性（WM）的中介作用影响ESIB，以及服务型领导（SL）如何强化这种关系。通过结构化的横断面调查收集了来自阿拉伯联合酋长国（UAE） 268名服务部门员工的数据。结果支持有调节的中介模型。研究还表明，SRHRM显著促进了ESIB，在高SL行为下其效果更为明显。本研究为SL如何放大SRHRM对ESIB的影响提供了重要的见解，并为寻求培养具有社会责任感的员工的组织提供了实用的建议。此外，它强调将人力资源管理实践与企业社会责任目标相结合的必要性，以实现更广泛的组织和社会成果。

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来源期刊

Corporate Social Responsibility and Environmental Management Multiple-

CiteScore

17.20

自引率

16.30%

发文量

189

期刊介绍： Corporate Social Responsibility and Environmental Management is a journal that publishes both theoretical and practical contributions related to the social and environmental responsibilities of businesses in the context of sustainable development. It covers a wide range of topics, including tools and practices associated with these responsibilities, case studies, and cross-country surveys of best practices. The journal aims to help organizations improve their performance and accountability in these areas. The main focus of the journal is on research and practical advice for the development and assessment of social responsibility and environmental tools. It also features practical case studies and evaluates the strengths and weaknesses of different approaches to sustainability. The journal encourages the discussion and debate of sustainability issues and closely monitors the demands of various stakeholder groups. Corporate Social Responsibility and Environmental Management is a refereed journal, meaning that all contributions undergo a rigorous review process. It seeks high-quality contributions that appeal to a diverse audience from various disciplines.