{"title":"Reducing food waste: The role of yogurt appearance and package information across consumer segments","authors":"Aase (Åse) Riseng Grendstad , Ingunn Berget , Davide Porcellato , Hilde Kraggerud , Paula Varela","doi":"10.1016/j.foodqual.2025.105575","DOIUrl":null,"url":null,"abstract":"<div><div>In recent years, the food industry has prioritized minimizing food waste and promoting sustainability. Surface whey is a common quality defect in yogurt that can occur during storage, but it does not necessarily indicate that yogurt is unfit for consumption.</div><div>This study aimed to investigate the impact of package information regarding surface whey, and yogurt appearance on consumers' willingness to consume (WTC) yogurt before and after the best-before date. First, two focus groups (<em>n</em> = 16) were performed to qualitatively explore consumers purchasing habits, general knowledge of quality defects in yogurts, and their behavior regarding food waste; the results were used to design a quantitative study. Norwegian consumers (<em>n</em> = 298) participated in an online survey. Consumers assessed their WTC, based on photos and videos of eight yogurt samples, in a conjoint test with a 3 × 2 factorial design.</div><div>Results revealed that date labels and yogurt appearance significantly influence consumers' WTC yogurts, while package information had no significant effect. Consumers were segmented based on safety and quality concerns; hierarchical clustering showed two clusters. One concerned cluster, characterized by higher safety- and quality concerns, showed lower WTC yogurt past its best-before date compared to a less concerned cluster.</div><div>The findings suggest that strategies to reduce food waste should prioritize encouraging companies to extend the shelf life of products and to reconsider any dates that might be overly cautious. Educating consumers about product quality beyond date labels rather than relying solely on package instructions, is also vital.</div></div>","PeriodicalId":322,"journal":{"name":"Food Quality and Preference","volume":"131 ","pages":"Article 105575"},"PeriodicalIF":4.9000,"publicationDate":"2025-05-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Food Quality and Preference","FirstCategoryId":"97","ListUrlMain":"https://www.sciencedirect.com/science/article/pii/S0950329325001508","RegionNum":1,"RegionCategory":"农林科学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"FOOD SCIENCE & TECHNOLOGY","Score":null,"Total":0}
引用次数: 0
Abstract
In recent years, the food industry has prioritized minimizing food waste and promoting sustainability. Surface whey is a common quality defect in yogurt that can occur during storage, but it does not necessarily indicate that yogurt is unfit for consumption.
This study aimed to investigate the impact of package information regarding surface whey, and yogurt appearance on consumers' willingness to consume (WTC) yogurt before and after the best-before date. First, two focus groups (n = 16) were performed to qualitatively explore consumers purchasing habits, general knowledge of quality defects in yogurts, and their behavior regarding food waste; the results were used to design a quantitative study. Norwegian consumers (n = 298) participated in an online survey. Consumers assessed their WTC, based on photos and videos of eight yogurt samples, in a conjoint test with a 3 × 2 factorial design.
Results revealed that date labels and yogurt appearance significantly influence consumers' WTC yogurts, while package information had no significant effect. Consumers were segmented based on safety and quality concerns; hierarchical clustering showed two clusters. One concerned cluster, characterized by higher safety- and quality concerns, showed lower WTC yogurt past its best-before date compared to a less concerned cluster.
The findings suggest that strategies to reduce food waste should prioritize encouraging companies to extend the shelf life of products and to reconsider any dates that might be overly cautious. Educating consumers about product quality beyond date labels rather than relying solely on package instructions, is also vital.
期刊介绍:
Food Quality and Preference is a journal devoted to sensory, consumer and behavioural research in food and non-food products. It publishes original research, critical reviews, and short communications in sensory and consumer science, and sensometrics. In addition, the journal publishes special invited issues on important timely topics and from relevant conferences. These are aimed at bridging the gap between research and application, bringing together authors and readers in consumer and market research, sensory science, sensometrics and sensory evaluation, nutrition and food choice, as well as food research, product development and sensory quality assurance. Submissions to Food Quality and Preference are limited to papers that include some form of human measurement; papers that are limited to physical/chemical measures or the routine application of sensory, consumer or econometric analysis will not be considered unless they specifically make a novel scientific contribution in line with the journal''s coverage as outlined below.