Exploring pharmacy students' perceptions and confidence in using AI communication tools

IF 1.3 Q3 EDUCATION, SCIENTIFIC DISCIPLINES
Nadia Khartabil, Kazhal Laleh, Leanne Coyne
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Abstract

Introduction

This study explores the impact of AI communication tools on the confidence and skill development of first-year pharmacy students enrolled in an accelerated hybrid PharmD program.

Methods

A pre-post survey design was employed to assess students' demographics, prior AI experience, confidence levels, and perceived challenges before and after the intervention. Virtual patient interactions were developed using Convai.ai to simulate self-care scenarios, aiming to enhance students' communication skills. The intervention included structured AI-driven patient simulations, followed by reflective assessments to measure changes in student confidence and perceived challenges in patient interactions.

Results

All students had similar AI usage capacity with the highest capacity to include AI personal use followed by academic use. The intervention led to an increase in confidence in AI tools among both native and non-native speakers, with non-native speakers showing a rise from 56.2 % to 76.5 % and native speakers from 52.2 % to 79 %. Qualitative findings found three key themes: positive user experience, practical skill development, and confidence building, with students appreciating the AI tool's role in improving communication. Challenges included robotic interactions and formulating the right questions.

Conclusion

The study concludes that AI communication tools offer valuable opportunities for enhancing pharmacy students' communication skills. However, further research with larger, more diverse samples is recommended to improve the use of AI in pharmacy education and address existing challenges.
探究药学学生对使用人工智能通讯工具的认知和信心
本研究探讨了人工智能通信工具对参加加速混合药学博士课程的一年级药学学生的信心和技能发展的影响。方法采用前后调查设计,评估学生在干预前后的人口统计学特征、人工智能经验、信心水平和感知挑战。使用Convai开发了虚拟患者互动。Ai模拟自理场景,旨在提高学生的沟通能力。干预措施包括结构化的人工智能驱动的患者模拟,随后进行反思性评估,以衡量学生信心的变化和患者互动中的感知挑战。结果所有学生的人工智能使用能力相似,个人使用能力最高,其次是学术使用能力。干预导致母语和非母语人士对人工智能工具的信心增加,非母语人士的信心从56.2%上升到76.5%,母语人士的信心从52.2%上升到79%。定性研究发现了三个关键主题:积极的用户体验、实用技能的培养和信心的建立,学生们欣赏人工智能工具在改善沟通方面的作用。挑战包括机器人互动和提出正确的问题。结论人工智能沟通工具为提高药学专业学生的沟通能力提供了宝贵的机会。然而,建议进一步研究更大、更多样化的样本,以改善人工智能在药学教育中的应用,并解决现有的挑战。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
Currents in Pharmacy Teaching and Learning
Currents in Pharmacy Teaching and Learning EDUCATION, SCIENTIFIC DISCIPLINES-
CiteScore
2.10
自引率
16.70%
发文量
192
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