{"title":"Assessing the relationship between electricity theft and customer payment habits: A machine-learning approach","authors":"Emine Ceren Özay, Erman Çakıt","doi":"10.1016/j.jup.2025.101955","DOIUrl":null,"url":null,"abstract":"<div><div>This study applies machine learning models to historical data to predict the likelihood of debt repayment among customers previously identified as unlawful electricity users. Key predictive factors include past payment behavior, debt levels, demographic characteristics, and regional electricity leakage rates. While existing research on electricity theft predominantly emphasizes detection, repayment prediction remains underexplored. Moreover, although payment behavior analysis is well-established in the financial sector, its application in electricity is limited. This study addresses this gap by demonstrating the effectiveness of Gradient Boosting Machines (GBMs), which outperformed all other models with an accuracy of 90.98 %, an F1 score of 92.20, and an AUC of 0.91. These results highlight GBMs’ capability to manage imbalanced data and capture complex, nonlinear relationships. The findings offer practical value for electricity distribution companies in Türkiye by enabling proactive risk assessment and targeted revenue recovery strategies.</div></div>","PeriodicalId":23554,"journal":{"name":"Utilities Policy","volume":"95 ","pages":"Article 101955"},"PeriodicalIF":3.8000,"publicationDate":"2025-04-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Utilities Policy","FirstCategoryId":"96","ListUrlMain":"https://www.sciencedirect.com/science/article/pii/S0957178725000700","RegionNum":3,"RegionCategory":"经济学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"ENERGY & FUELS","Score":null,"Total":0}
引用次数: 0
Abstract
This study applies machine learning models to historical data to predict the likelihood of debt repayment among customers previously identified as unlawful electricity users. Key predictive factors include past payment behavior, debt levels, demographic characteristics, and regional electricity leakage rates. While existing research on electricity theft predominantly emphasizes detection, repayment prediction remains underexplored. Moreover, although payment behavior analysis is well-established in the financial sector, its application in electricity is limited. This study addresses this gap by demonstrating the effectiveness of Gradient Boosting Machines (GBMs), which outperformed all other models with an accuracy of 90.98 %, an F1 score of 92.20, and an AUC of 0.91. These results highlight GBMs’ capability to manage imbalanced data and capture complex, nonlinear relationships. The findings offer practical value for electricity distribution companies in Türkiye by enabling proactive risk assessment and targeted revenue recovery strategies.
期刊介绍:
Utilities Policy is deliberately international, interdisciplinary, and intersectoral. Articles address utility trends and issues in both developed and developing economies. Authors and reviewers come from various disciplines, including economics, political science, sociology, law, finance, accounting, management, and engineering. Areas of focus include the utility and network industries providing essential electricity, natural gas, water and wastewater, solid waste, communications, broadband, postal, and public transportation services.
Utilities Policy invites submissions that apply various quantitative and qualitative methods. Contributions are welcome from both established and emerging scholars as well as accomplished practitioners. Interdisciplinary, comparative, and applied works are encouraged. Submissions to the journal should have a clear focus on governance, performance, and/or analysis of public utilities with an aim toward informing the policymaking process and providing recommendations as appropriate. Relevant topics and issues include but are not limited to industry structures and ownership, market design and dynamics, economic development, resource planning, system modeling, accounting and finance, infrastructure investment, supply and demand efficiency, strategic management and productivity, network operations and integration, supply chains, adaptation and flexibility, service-quality standards, benchmarking and metrics, benefit-cost analysis, behavior and incentives, pricing and demand response, economic and environmental regulation, regulatory performance and impact, restructuring and deregulation, and policy institutions.