A labour perspective on videoconferencing fatigue: Critical review and reframing

IF 8.7 2区管理学 Q1 COMPUTER SCIENCE, INFORMATION SYSTEMS

Journal of Strategic Information Systems Pub Date : 2025-05-01 DOI:10.1016/j.jsis.2025.101903

Blair Wang , Julian Prester

引用次数: 0

Abstract

Videoconferencing fatigue or ‘Zoom fatigue’ has emerged as a prominent phenomenon due in part to the rapid adoption of videoconferencing during and after the COVID-19 pandemic. This critical literature review focuses on the nature of the labour involved in videoconferencing. Using a qualitative, grounded approach, insights from 147 papers on videoconferencing fatigue were coded according to five types of labour: interpretive labour, performative embodied labour, performative configuration labour, intensifying labour, and alienating labour. These insights can guide practitioners in making strategic decisions about the use of videoconferencing and provide a foundation for future research.

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视讯会议疲劳的劳工观点：批判性检讨与重构

视频会议疲劳或“变焦疲劳”已成为一种突出现象，部分原因是在2019冠状病毒病大流行期间和之后迅速采用了视频会议。这篇重要的文献综述着重于视频会议中涉及的劳动的性质。采用定性的、有根据的方法，对147篇关于视频会议疲劳的论文的见解进行了编码，根据五种劳动类型进行编码：解释性劳动、表现性具体化劳动、表现性配置劳动、强化劳动和异化劳动。这些见解可以指导从业者制定有关视频会议使用的战略决策，并为未来的研究提供基础。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Journal of Strategic Information Systems 工程技术-计算机：信息系统

CiteScore

17.40

自引率

4.30%

发文量

审稿时长

>12 weeks

期刊介绍： The Journal of Strategic Information Systems focuses on the strategic management, business and organizational issues associated with the introduction and utilization of information systems, and considers these issues in a global context. The emphasis is on the incorporation of IT into organizations'' strategic thinking, strategy alignment, organizational arrangements and management of change issues.