Sonographers' experiences in coping with stress in the workplace in Gauteng, South Africa

Abstract

Introduction

Ultrasound is a cost-effective and non-invasive imaging method that has evolved and accounts for 4–10 million ultrasound examinations annually. Sonographers face challenges such as staff shortages and burnout due to the increased workload and demand for ultrasound investigations. Despite these issues, sonographers acknowledge the essential role they play in the diagnosis, management and treatment of patients often neglecting their personal health and wellbeing.

Methods

The purpose of this qualitative, exploratory descriptive contextual study was to explore and describe sonographers' experiences in coping with stress. Purposive sampling was used, and registered diagnostic sonographers working in both private and public hospitals in Gauteng were invited to participate in one-on-one semi-structured interviews via an online platform, Zoom. A central question was posed to all participants: “Tell me about your experience in coping with stress.” Using thematic analysis, the audio recordings were transcribed and coded into themes and categories.

Results

From the results three themes were developed: (1) challenges faced by sonographers with the main focus on staff shortages & increased workload, poor communication, reporting backlog and errors in clinical practice; (2) Impact of work on personal life including the effect on psychological and physical health; (3) Coping mechanisms employed on a personal and work-related basis to deal with stress.

Conclusion

The participants shared their experiences of stress causing factors and challenges experienced within the ultrasound department. Furthermore, sonographers described the mechanisms used to cope with stress, enhance patient care and wellbeing.

Implications for practice

The findings of this study contribute to understanding the experiences of sonographers in coping with stress in the workplace. This can be used to enhance and provide adequate assistance and support for sonographers in the work-place.