Understanding Patient Experience with Past Barriers to Eye Care and How Barriers were Addressed in the Michigan Screening and Intervention for Glaucoma and Eye Health through Telemedicine Program.
Emily Webber,Ming-Chen Lu,Maria A Woodward,Angela Elam,Amanda Bicket,Sarah Dougherty Wood,Denise John,Leroy Johnson,Martha Kershaw,Michele Heisler,Paula Anne Newman-Casey
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引用次数: 0
Abstract
PURPOSE
To use community engaged research to understand barriers to eye care utilization and explore participant experiences with free glaucoma screenings through the Michigan Screening and Intervention for Glaucoma and eye Health through Telemedicine (MI-SIGHT) program.
DESIGN
Qualitative study Subjects, Participants, and/or Controls: Purposive sampling of 42 participants out of 254 total participants from two community clinics in Flint and Ypsilanti, Michigan enrolled between 10/29/21 and 12/22/21.
METHODS, INTERVENTION, OR TESTING
We conducted semi-structured interviews that explored past barriers to eye care, motivations for attending and overall experience with the MI-SIGHT program. Interviews were transcribed then coded using Grounded Theory; and thematic analysis was completed.
MAIN OUTCOME MEASURES
Themes were compared between 1) the two clinics; 2) those who did and did not screen positive for glaucoma; and 3) of those who screened positive for glaucoma, comparing between those randomized to standard care and those randomized to personalized coaching and education.
RESULTS
The most common past barriers to eye care included cost, insurance status, and transportation. Motivations to attending glaucoma screenings with the MI-SIGHT program included affordability, location of community clinics, and having a trusted referral source endorse the program. Overall, participants most valued the rapport and communication received when interacting with the ophthalmic technicians who also acted as care navigators as part of MI-SIGHT.
CONCLUSIONS
The MI-SIGHT program was able to address barriers such as cost and transportation through having free eye screenings located at the community clinic. Developing trust and rapport with the participants and the community clinics was critical to the program's high satisfaction rates.
期刊介绍:
The American Journal of Ophthalmology is a peer-reviewed, scientific publication that welcomes the submission of original, previously unpublished manuscripts directed to ophthalmologists and visual science specialists describing clinical investigations, clinical observations, and clinically relevant laboratory investigations. Published monthly since 1884, the full text of the American Journal of Ophthalmology and supplementary material are also presented online at www.AJO.com and on ScienceDirect.
The American Journal of Ophthalmology publishes Full-Length Articles, Perspectives, Editorials, Correspondences, Books Reports and Announcements. Brief Reports and Case Reports are no longer published. We recommend submitting Brief Reports and Case Reports to our companion publication, the American Journal of Ophthalmology Case Reports.
Manuscripts are accepted with the understanding that they have not been and will not be published elsewhere substantially in any format, and that there are no ethical problems with the content or data collection. Authors may be requested to produce the data upon which the manuscript is based and to answer expeditiously any questions about the manuscript or its authors.