How to enhance student satisfaction in Chinese open education? A serial multiple mediating model based on academic buoyancy and flow experience

Abstract

With the rapid development of information technology and the widespread acceptance of the concept of sharing educational resources, open education has gradually become an important part of China's national education system as a flexible and efficient learning method. It is also playing a significant role in promoting educational equity and lifelong learning. However, how to effectively implement open education and improve the satisfaction of students who receive open education remains a crucial issue that needs to be addressed. This study aims to explore how open education influences student satisfaction in China through academic buoyancy and flow experience, and constructs a serial multiple mediating model based on academic buoyancy and flow experience. The study collected 498 valid samples from 30 provinces, municipalities, and autonomous regions in China through a questionnaire survey and analyzed the data using software such as SPSS 26.0, AMOS 23.0, and PROCESS Macro v4.2. The results show that open education significantly affects student satisfaction, with academic buoyancy and flow experience acting as mediating factors and demonstrating a significant serial multiple mediating effect. Specifically, open education enhances flow experience by improving academic buoyancy, which in turn strengthens student satisfaction. Moreover, the study verifies the mediating role of academic buoyancy and flow experience in the relationship between open education and student satisfaction, providing a new perspective for the application of open education in enhancing student satisfaction. This study not only expands the research field of open education and student satisfaction but also offers theoretical support and practical guidance on how to improve student satisfaction through open education.