Innovations in Healthcare: A systematic literature review

Abstract

The contemporary landscape demands innovations that make quality healthcare accessible and cost-effective for end-users while remaining economically viable for care providers. To understand how healthcare innovations address this dual challenge of quality and cost, we review the available evidence from a management perspective. By classifying healthcare innovations into three categories—consumer-focused, business model, and technological—we examine the literature via bibliometric and content analysis techniques based on protocol-search-appraisal-synthesis-analysis-report (PSALSAR) framework. Our findings indicate that with value co-creation as a key driver, all three types of innovations benefit both patients and healthcare providers. Consumer-focused innovations enhance care quality by incorporating patients’ perspectives, while business-model innovations address both patient satisfaction and the economic viability of care delivery. Technological innovations, too, target improved patient outcomes and reduced operational costs. This study contributes by synthesizing these insights into an integrated framework of healthcare innovations, potentially offering a roadmap for future solutions to transform healthcare delivery.