Determining the Relationship Between Work Stress and Job Performance: A Cross-Sectional Study Among Healthcare Workers

Abstract

Background: Work stress and job performance are critical factors for increasing productivity and ensuring sustainability in healthcare institutions.

Aim: This study investigates the work stress and job performance levels of healthcare workers in Türkiye and the relationship between them.

Methods: The study included healthcare workers of a private hospital in Ankara, Türkiye. Data were collected using the General Work Stress Scale and the Job Performance Scale.

Results: In the study where 47.3% of the participants were nurses, it was observed that healthcare workers had low work stress levels and high job performance levels. Nurses had higher work stress than others but lower job performance. It was determined that there was a negative, weak and statistically significant relationship between work stress and job performance.

Conclusion: In order to reduce work stress and increase job performance, it is important to develop managerial intervention programs by considering variables such as healthcare workers’ age, marital status, years employed in the profession and their occupations. This study provides evidence-based clues for actions that will help hospital and nursing service managers control job stress and increase clinical services’ and hospitals’ performance.