Data-Driven Agility: Assessing Agile Culture transformation in a technology organisation

IF 4.3 2区计算机科学 Q2 COMPUTER SCIENCE, INFORMATION SYSTEMS

Information and Software Technology Pub Date : 2025-03-26 DOI:10.1016/j.infsof.2025.107729

Chukwudi Uwasomba , Advait Deshpande , Helen Sharp , Peggy Gregory , Rod Willis , Leonor Barroca , Maduka Uwadi , Katie Taylor

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引用次数: 0

Abstract

Context:

Gaining an understanding of the state of an organisation’s culture during Agile transformation is important because culture underpins all aspects of an organisation’s way of working and can indicate how successful the transformation has been.

Objective:

This paper explores the impact of Agile transformation on various dimensions of organisational culture over time within a technology organisation. Additionally, it demonstrates how datasets collected using the Pulse survey instrument, a tool for assessing an organisation’s culture, can be analysed to provide actionable insights to support organisations in their cultural transformation efforts.

Methods:

This paper employs a mixed research method to conduct a post-hoc analysis of the datasets obtained from a technology organisation that utilised the survey instrument in 2021 and 2022 to assess its transformation agenda. The collected data were analysed using descriptive and inferential statistics. We also assess the internal reliability and validity of the instrument using Cronbach’s Alpha, Composite Reliability, factor loadings and Average Variance Extracted.

Results:

Results show that all the Alpha values of the instrument fall between 0.744 and 0.901, which are higher than the satisfactory value of 0.700, indicating acceptable to excellent reliability. After the intervention, the targeted cultural area, that is, Trust and Transparency (TT) improved significantly, and there was a general improvement across almost all areas. The organisation found the insights provided by the survey instrument aided their understanding of the change process.

Conclusion:

This study presents an analysis framework to support organisations using or seeking to use the Pulse survey instrument in their efforts to transform culture. The findings validate the use of statistical analysis and data-driven approaches to track shifts in various dimensions of organisational culture over time. The study concludes that targeted efforts on culture elements can lead to corresponding improvements in many areas including those not targeted, emphasising the interconnectedness of Agile culture elements.

查看原文本刊更多论文

数据驱动的敏捷性：评估技术组织中的敏捷文化转型

上下文：在敏捷转型过程中获得对组织文化状态的理解是很重要的，因为文化支撑着组织工作方式的各个方面，并且可以表明转型的成功程度。目的：本文探讨了在一个技术组织中，随着时间的推移，敏捷转型对组织文化的各个维度的影响。此外，它还展示了如何使用Pulse调查工具（一种评估组织文化的工具）收集数据集，以提供可操作的见解，以支持组织进行文化转型。方法：本文采用混合研究方法对从一家技术组织获得的数据集进行事后分析，该技术组织在2021年和2022年利用调查工具评估其转型议程。收集到的数据使用描述性和推断性统计进行分析。我们还使用Cronbach’s Alpha、复合信度、因子负荷和平均方差提取来评估仪器的内部信度和效度。结果：仪器的Alpha值均在0.744 ~ 0.901之间，均高于满意值0.700，信度可接受。干预后，目标文化领域，即信任和透明度（TT）显著改善，几乎所有领域都有普遍改善。组织发现调查工具提供的见解有助于他们理解变革过程。结论：本研究提出了一个分析框架，以支持使用或寻求使用Pulse调查工具的组织在其文化转型的努力中。研究结果验证了使用统计分析和数据驱动的方法来跟踪组织文化各个维度随时间的变化。该研究的结论是，在文化元素上有针对性的努力可以导致许多领域的相应改进，包括那些没有针对性的领域，强调了敏捷文化元素的相互联系。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Information and Software Technology 工程技术-计算机：软件工程

CiteScore

9.10

自引率

7.70%

发文量

164

审稿时长

9.6 weeks

期刊介绍： Information and Software Technology is the international archival journal focusing on research and experience that contributes to the improvement of software development practices. The journal''s scope includes methods and techniques to better engineer software and manage its development. Articles submitted for review should have a clear component of software engineering or address ways to improve the engineering and management of software development. Areas covered by the journal include: • Software management, quality and metrics, • Software processes, • Software architecture, modelling, specification, design and programming • Functional and non-functional software requirements • Software testing and verification & validation • Empirical studies of all aspects of engineering and managing software development Short Communications is a new section dedicated to short papers addressing new ideas, controversial opinions, "Negative" results and much more. Read the Guide for authors for more information. The journal encourages and welcomes submissions of systematic literature studies (reviews and maps) within the scope of the journal. Information and Software Technology is the premiere outlet for systematic literature studies in software engineering.