Methods and approaches for evaluating occupant satisfaction with office space design: a systematic review.

IF 2 3区工程技术 Q3 ENGINEERING, INDUSTRIAL

Ergonomics Pub Date : 2025-03-24 DOI:10.1080/00140139.2025.2480271

María Victoria Dávalos Quevedo, Alessandra Luna-Navarro, Uta Pottgiesser, Ulrich Blum

引用次数: 0

Abstract

Occupant satisfaction in office spaces is a critical factor influencing occupant's productivity, satisfaction and overall workplace experience. This systematic review examines the methodologies and approaches used to assess occupant satisfaction with office space design, identifying key evaluation tools and research trends. The study explores the extent to which existing methodologies integrate environmental, spatial and design factors to provide a comprehensive understanding of user experience. Additionally, it highlights the limitations in current assessment tools, including the lack of standardised frameworks for capturing occupant feedback at different stages of the design process. The findings suggest a growing shift towards data-driven and real-time feedback mechanisms to enhance workplace adaptability. By synthesising existing research, this review aims to provide insights for designers, facility managers and policymakers to refine evaluation methods and integrate occupant-centric strategies into office space planning.

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评估办公空间设计的使用者满意度的方法和途径：一个系统的回顾。

办公空间的使用者满意度是影响使用者生产力、满意度和整体工作体验的关键因素。这篇系统的综述研究了用于评估办公空间设计的使用者满意度的方法和方法，确定了关键的评估工具和研究趋势。该研究探讨了现有方法整合环境、空间和设计因素的程度，以提供对用户体验的全面理解。此外，它还强调了当前评估工具的局限性，包括缺乏在设计过程的不同阶段收集居住者反馈的标准化框架。研究结果表明，越来越多的企业转向数据驱动和实时反馈机制，以提高工作场所的适应性。通过综合现有研究，本综述旨在为设计师、设施管理者和政策制定者提供见解，以完善评估方法，并将以乘员为中心的策略整合到办公空间规划中。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Ergonomics 工程技术-工程：工业

CiteScore

4.60

自引率

12.50%

发文量

147

审稿时长

6 months

期刊介绍： Ergonomics, also known as human factors, is the scientific discipline that seeks to understand and improve human interactions with products, equipment, environments and systems. Drawing upon human biology, psychology, engineering and design, Ergonomics aims to develop and apply knowledge and techniques to optimise system performance, whilst protecting the health, safety and well-being of individuals involved. The attention of ergonomics extends across work, leisure and other aspects of our daily lives. The journal Ergonomics is an international refereed publication, with a 60 year tradition of disseminating high quality research. Original submissions, both theoretical and applied, are invited from across the subject, including physical, cognitive, organisational and environmental ergonomics. Papers reporting the findings of research from cognate disciplines are also welcome, where these contribute to understanding equipment, tasks, jobs, systems and environments and the corresponding needs, abilities and limitations of people. All published research articles in this journal have undergone rigorous peer review, based on initial editor screening and anonymous refereeing by independent expert referees.