Experts' Views on Artifical Intelligence-Based Child Chatbots to Train Investigative Interviewing Skills

IF 2.1 3区心理学 Q2 PSYCHOLOGY, EXPERIMENTAL

Applied Cognitive Psychology Pub Date : 2025-03-21 DOI:10.1002/acp.70048

Sonja P. Brubacher, Martine B. Powell, Miriam S. Johnson, Maria-Cayetana Lopez Cano, Syed Zohaib Hassan, Michael A. Riegler, Pål Halvorsen, Gunn Astrid Baugerud

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Abstract

High-quality training involving interactivity, spaced practice, and feedback is necessary to foster lasting skills in investigative interviewing. Technological advancements have yielded the possibility of using intelligent chatbots for interviewers to practice skills; but to be useful, such tools must offer quality learning experiences. In the present study, 28 interview trainers and professionals with related experience tested a chatbot for 10 min. The participants were then interviewed regarding the chatbot's utility. The professionals reflected on the learning elements and user experience. They appreciated the self-paced and reflective nature of the tool, including its ability to provide feedback. The participants' concerns–for the current chatbot and the use of AI in training more broadly–included the need for the tool to simulate learning goals and offer nuanced experiences and feedback. The participants' insights offer important considerations for the use of intelligent chatbots for skills training as the technology advances.

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专家对基于人工智能的儿童聊天机器人培训调查采访技能的看法

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来源期刊

Applied Cognitive Psychology PSYCHOLOGY, EXPERIMENTAL-

CiteScore

4.30

自引率

8.30%

发文量

111

期刊介绍： Applied Cognitive Psychology seeks to publish the best papers dealing with psychological analyses of memory, learning, thinking, problem solving, language, and consciousness as they occur in the real world. Applied Cognitive Psychology will publish papers on a wide variety of issues and from diverse theoretical perspectives. The journal focuses on studies of human performance and basic cognitive skills in everyday environments including, but not restricted to, studies of eyewitness memory, autobiographical memory, spatial cognition, skill training, expertise and skilled behaviour. Articles will normally combine realistic investigations of real world events with appropriate theoretical analyses and proper appraisal of practical implications.