A community capitals perspective of multi-level retrospective and prospective resilience in hospitality firms

IF 9.9 1区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

International Journal of Hospitality Management Pub Date : 2025-03-22 DOI:10.1016/j.ijhm.2025.104193

Yawei Jiang , Girish Prayag , Mesbahuddin Chowdhury , Muhammad Ismail Hossain , Nasrin Akter

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引用次数: 0

Abstract

Different forms of capital can facilitate preparedness, response, and recovery from adversity. However, existing hospitality studies often focus on specific forms, lacking a comprehensive multi-level assessment. This study uses the community capital framework (CCF) to explore how various forms of capital are utilized in organizational resilience building through a retrospective and prospective lens. In-depth interviews were conducted with 30 owners/managers of hospitality firms in Bangladesh through purposive sampling. Social capital is the most common for retrospective resilience across all levels but less utilized for prospective resilience. Cultural capital at the macro-level and physical capital at the meso-level support retrospective resilience. Additionally, this study identifies reputational capital at the meso-level as a new form, enhancing retrospective resilience. These findings contribute to achieving SDG 8 (Decent Work and Economic Growth) and SDG 11 (Sustainable Cities and Communities), offering insights into multi-level resilience strategies in the hospitality sector.

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来源期刊

International Journal of Hospitality Management HOSPITALITY, LEISURE, SPORT & TOURISM-

CiteScore

21.20

自引率

9.40%

发文量

218

审稿时长

85 days

期刊介绍： The International Journal of Hospitality Management serves as a platform for discussing significant trends and advancements in various disciplines related to the hospitality industry. The publication covers a wide range of topics, including human resources management, consumer behavior and marketing, business forecasting and applied economics, operational management, strategic management, financial management, planning and design, information technology and e-commerce, training and development, technological developments, and national and international legislation. In addition to covering these topics, the journal features research papers, state-of-the-art reviews, and analyses of business practices within the hospitality industry. It aims to provide readers with valuable insights and knowledge in order to advance research and improve practices in the field. The journal is also indexed and abstracted in various databases, including the Journal of Travel Research, PIRA, Academic Journal Guide, Documentation Touristique, Leisure, Recreation and Tourism Abstracts, Lodging and Restaurant Index, Scopus, CIRET, and the Social Sciences Citation Index. This ensures that the journal's content is widely accessible and discoverable by researchers and practitioners in the hospitality field.