Reality is different from what we see: Knowledge management and firm innovation

IF 15.6 1区管理学 Q1 BUSINESS

Journal of Innovation & Knowledge Pub Date : 2025-03-20 DOI:10.1016/j.jik.2025.100693

Harshani Dedunu , Salinda Weerasinghe , Ananda Wickcramasinghe

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引用次数: 0

Abstract

In today's knowledge-driven business environment, firm innovation hinges on effective knowledge management. Organizations are thus motivated to continuously create and apply knowledge to sustain competitive advantage through innovation. This study investigates how various knowledge management dimensions uniquely impact firm innovation within an integrated framework, examining both linear and non-linear relationships—an approach not previously explored. Using a deductive, quantitative approach, data were collected via an online survey of 437 banking employees, with Structural Equation Modelling (SEM) employed to analyze quadratic relationships. Findings reveal that knowledge creation has an inverted U-shaped relationship with firm innovation, while knowledge application shows a U-shaped relationship. In contrast, knowledge sharing, application, and protection exhibit linear relationships, with knowledge sharing being most impactful in driving innovation within the banking sector. These results underscore that overestimating the impact of knowledge management can be counterproductive, as its dimensions do not consistently follow linear paths. The study offers critical insights for management, particularly in knowledge-intensive industries, to monitor and calibrate each knowledge management dimension's influence on firm innovation for optimal performance.

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现实与我们所看到的不同：知识管理和企业创新

在当今知识驱动的商业环境中，企业创新取决于有效的知识管理。因此，组织被激励不断地创造和应用知识，通过创新来保持竞争优势。本研究探讨了不同的知识管理维度如何在一个综合框架内独特地影响企业创新，考察了线性和非线性关系——这是一种以前没有探索过的方法。采用演绎法和定量方法，通过对437名银行员工的在线调查收集数据，并使用结构方程模型（SEM）分析二次关系。研究发现，知识创造与企业创新呈倒u型关系，知识应用与企业创新呈u型关系。相反，知识共享、应用和保护呈现线性关系，其中知识共享在推动银行业创新方面最具影响力。这些结果强调，高估知识管理的影响可能会适得其反，因为它的维度并不始终遵循线性路径。该研究为管理提供了重要的见解，特别是在知识密集型行业，以监测和校准每个知识管理维度对企业创新的影响，以获得最佳绩效。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Journal of Innovation & Knowledge Multiple-

CiteScore

16.10

自引率

12.70%

发文量

118

审稿时长

37 days

期刊介绍： The Journal of Innovation and Knowledge (JIK) explores how innovation drives knowledge creation and vice versa, emphasizing that not all innovation leads to knowledge, but enduring innovation across diverse fields fosters theory and knowledge. JIK invites papers on innovations enhancing or generating knowledge, covering innovation processes, structures, outcomes, and behaviors at various levels. Articles in JIK examine knowledge-related changes promoting innovation for societal best practices. JIK serves as a platform for high-quality studies undergoing double-blind peer review, ensuring global dissemination to scholars, practitioners, and policymakers who recognize innovation and knowledge as economic drivers. It publishes theoretical articles, empirical studies, case studies, reviews, and other content, addressing current trends and emerging topics in innovation and knowledge. The journal welcomes suggestions for special issues and encourages articles to showcase contextual differences and lessons for a broad audience. In essence, JIK is an interdisciplinary journal dedicated to advancing theoretical and practical innovations and knowledge across multiple fields, including Economics, Business and Management, Engineering, Science, and Education.