Influence of justice culture on learning from incidents in construction project-based organizations: a chain mediating model.

Abstract

By considering the interaction mechanism of psychological safety and voice behavior in a justice culture context, this study aims to reveal the black box of how construction project-based organizations (CPOs) realize the behavior of learning from incidents (LFI) by improving psychological perception and encouraging speech. An empirical study was conducted based on partial least squares-structural equation modeling (PLS-SEM) methods with a sample of 273 CPOs in China. The findings showed that justice culture has a positive correlation to LFI. Both psychological safety and voice behavior have intermediate effects on the relationship between justice culture and LFI. Moreover, this study developed and examined a chain-mediating model that incorporated psychological safety and voice behavior into the relationship between justice culture and LFI. This study provides a theoretical foundation and viable management practices for CPOs in China to promote the LFI behavior from the resilience culture perspective.