Exploring Canadian Public Safety Communicator Mental Health Help-Seeking Behaviors.

IF 1.8 Q3 PUBLIC, ENVIRONMENTAL & OCCUPATIONAL HEALTH

New Solutions-A Journal of Environmental and Occupational Health Policy Pub Date : 2025-03-19 DOI:10.1177/10482911251326648

Emily Howe, Stephen Czarnuch, Rosemary Ricciardelli, Nadine Leduc

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Abstract

Public safety communicators are the first line of support for members of the public-facing emergency situations. Consequently, communicators are exposed to potentially psychologically traumatic events (PPTE) which are associated with an increase in the prevalence of mental health concerns. For communicators, PPTE exposure and the subsequent negative mental health consequences are exacerbated by low engagement in mental health help-seeking behavior. We surveyed (n = 361) Canadian public safety communicators, asking "What do you think stops people from getting help for their mental health" to identify, contextualize, and provide considerations about contributors to the lack of mental health help-seeking among communicators. Emergent theme analysis reveals 7 factors that circumvent help-seeking: access barriers; self-denial; consequences of seeking help; lack of knowledge; personal feelings; stigma and culture; and support. Discovering hindrances to help-seeking identifies how factors contribute to communications employee wellness and supports the creation of effective interventions and policy implementations to support communicator mental health.

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加拿大公共安全传播者心理健康求助行为探讨

公共安全传播者是面对公众的紧急情况的成员的第一线支持。因此，传播者面临着潜在的心理创伤事件（PPTE），这与心理健康问题的流行率上升有关。对于传播者而言，低参与度的心理健康求助行为加剧了PPTE暴露和随后的负面心理健康后果。我们调查了（n = 361）名加拿大公共安全传播者，询问“你认为是什么阻碍了人们获得心理健康帮助”，以确定、背景化并提供有关传播者中缺乏心理健康求助的因素。紧急主题分析揭示了阻碍求助的7个因素：获取障碍；自我否定;寻求帮助的后果；缺乏知识；个人感觉;耻辱和文化；和支持。发现寻求帮助的障碍，确定因素对沟通员工健康的影响，并支持制定有效的干预措施和政策实施，以支持沟通人员的心理健康。

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来源期刊

New Solutions-A Journal of Environmental and Occupational Health Policy PUBLIC, ENVIRONMENTAL & OCCUPATIONAL HEALTH-

CiteScore

3.50

自引率

4.30%

发文量

期刊介绍： New Solutions delivers authoritative responses to perplexing problems, with a worker’s voice, an activist’s commitment, a scientist’s approach, and a policy-maker’s experience. New Solutions explores the growing, changing common ground at the intersection of health, work, and the environment. The Journal makes plain how the issues in each area are interrelated and sets forth progressive, thoughtfully crafted public policy choices. It seeks a conversation on the issues between the grassroots labor and environmental activists and the professionals and researchers involved in charting society’s way forward with the understanding that lack of scientific knowledge is no excuse for doing nothing and that inaction is itself a choice.